Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level kitchen hand position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Restaurant Assistant
Hi5 Charcoal
05.2022 - 09.2023
Supervised all areas of restaurant to keep it clean and well-maintained.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Managed team of up to 12 restaurant staff, maintaining exceptional customer service and quality standards.
Analyzed daily sales figures and developed strategies to increase sales.
Designed and implemented strategies to reduce costs and waste.
Motivated staff to perform at peak efficiency and quality.
Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Monitored food and beverage supplies, assisting with restocking when needed.
Addressed customer complaints and inquiries to verify satisfaction.
Trained new employees in operational procedures and modeled duties for front and back house positions.
Team Member
Bulleen Charcoal Grill
11.2021 - 04.2022
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Member
Fishermans Wharf
08.2017 - 09.2021
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Managed time to juggle multiple tasks simultaneously with ease.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Trained new staff on food preparation and safety procedures.
Stocked and rotated food items according to expiration dates.
Maintained composure and work quality while under stress.
Monitored inventory deliveries to minimize product losses and prep for service.
Monitored food temperatures and quality throughout shifts.
Learned other teammates' work tasks to train as backup.
Education
Diploma - Hospitality Management
Academia International
Melbourne, VIC
10.2022
Advanced Diploma - Business And Marketing
Academia International
Melbourne, VIC
09.2021
Timeline
Restaurant Assistant
Hi5 Charcoal
05.2022 - 09.2023
Team Member
Bulleen Charcoal Grill
11.2021 - 04.2022
Team Member
Fishermans Wharf
08.2017 - 09.2021
Diploma - Hospitality Management
Academia International
Advanced Diploma - Business And Marketing
Academia International
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KATELYN SKIFFINGTONKATELYN SKIFFINGTON
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