Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Emery

South Nowra,New South Wales

Summary

Reliable, top-notch sales professional with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

12
12
years of professional experience

Work History

Sales Assistant

Nowra 4WD & Outdoor Products
08.2022 - Current
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Housekeeper

Kangaroo Valley Golf And Country Retreat
02.2022 - 08.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Housekeeping Supervisor

Bannisters By The Sea
12.2018 - 12.2021
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Introduced new operational programs like incentives to increase company loyalty and reduce employee turnover.

Staff Supervisor

IGA Supermarket Bomaderry
12.2013 - 10.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.
  • Interviewed, hired and trained new employees.

Education

High School Diploma -

Bomaderry High School
Bomaderry, NSW

Skills

  • Team Support and Collaboration
  • Storage Area Management
  • Guest Service and Support
  • Issue and Conflict Resolution
  • Staff Management
  • Technical Proficiency
  • Safe Work Methods
  • Cash Handling
  • Merchandise Receiving and Handling

Timeline

Sales Assistant

Nowra 4WD & Outdoor Products
08.2022 - Current

Housekeeper

Kangaroo Valley Golf And Country Retreat
02.2022 - 08.2022

Housekeeping Supervisor

Bannisters By The Sea
12.2018 - 12.2021

Staff Supervisor

IGA Supermarket Bomaderry
12.2013 - 10.2018

High School Diploma -

Bomaderry High School

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Christopher Emery