Christopher Fry
Unley,SA
Summary
Dynamic service advisor with a proven track record in the automotive industry, excelling in customer relationship management and product knowledge. Achieved a 4.88/5 CSI by effectively managing service expectations and delivering exceptional experiences. Skilled in conflict resolution and preventive maintenance coordination, ensuring optimal vehicle performance and customer satisfaction.
Overview
40
40
years of professional experience
Work History
Service advisor
Mercedes Benz Unley
Unley, Australia
10.2025 - Current
- Greeting Mercedes Benz customers for service and repairs.
- Managing customer’s expectations.
- Monitoring 7-10 car’s progress and extra work required each day.
- Delivering the Mercedes experience from start to finish.
- 4.88/5 CSI
Agitator Driver
Premix SA
01.2023 - 10.2025
- All facets of concrete production and process procedures.
- Operated agitator trucks to transport materials safely and efficiently.
- Ensured compliance with safety regulations during loading and unloading procedures.
- Conducted routine equipment inspections to maintain optimal performance levels.
Agitator Driver
Hanson Australia
09.2022 - 12.2022
- HR licence accreditation and safe work certifications.
- Operated agitator trucks to transport materials safely and efficiently.
- Monitored material quality during transportation to prevent contamination.
Tow truck operator
KL Crash Black Forest SA & East Adelaide Tow & Crash Norwood SA
11.2019 - 09.2022
- Dealership vehicle transport.
- Accident Towing DPTI/SAPOL accreditation 2020.
- Maintained tow truck equipment and tools for optimal performance and safety.
Owner/Operator
Gleneagles Wholesale
Nailsworth and Thebarton, Australia
01.2006 - 01.2019
- Full time business owner and operator selling late model Commercial, Prestige and Mine spec. vehicles.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- All facets of the business inc. Advertising, Admin, Customer service, buying and selling.
- Licensed Car dealership
Finance Broker
Loanco
01.2004 - 01.2006
- Vehicle Finance.
- Developed comprehensive loan proposals for clients seeking funding.
Salesman, Assistant Manager
Peter Davey Toyota
01.2001 - 01.2006
- Assisted customers in selecting vehicles based on preferences and needs.
- Coordinated test drives, ensuring a positive experience for potential buyers.
- Trained new sales staff on company policies and sales techniques effectively.
Salesman
Prestige Walkerville
Walkerville
01.1999 - 01.2001
- Land Rover, MG, Rover, and various brands.
- Greeted customers and provided information about products and services.
- Negotiated prices and set up contracts to finalize sales agreements.
Salesman
Stillwell Ford and Graham Cornes used cars
Medindie
01.1992 - 01.1999
- Averaging 20 cars per month.
- Assisted customers with product selection and provided detailed information.
Motor mechanic
Prestige Walkerville
Walkerville
01.1988 - 01.1992
- Specialising in 4x4 transmissions, Accessory fitting and servicing.
- Performed routine maintenance, such as changing oil and checking fluids levels, on all vehicles.
- Installed accessories like air conditioning units, radios, alarms, and other electronic devices.
Servicing, repairs, restoration
Tom Johnson Motors
01.1986 - 01.1988
- Rolls Royce and Vintage car.
- Completed routine maintenance and repair.
- Carried out restoration on vintage cars.
Education
Mercedes College
Adelaide01.1985
Ivanhoe Grammar
Melbourne01.1982
Skills
- Vehicle inspection
- Customer relationship management
- Parts ordering
- Service scheduling
- Conflict resolution
- Product knowledge
- Effective communication
- Preventive maintenance coordination
- Bill preparation
Hobbies and Interests
- Currently undertaking a Full restoration on a 1974 Porsche 911 Targa.
- Overseas travel.
- Cooking.
- Chasing Porsche parts.
References
- Peter Bogatec, Barrister, 0451970387
- Tim Felice, East Adelaide Crash, 0433814447
Affiliations
Porsche restoration project
Timeline
Service advisor
Mercedes Benz Unley
10.2025 - Current
Agitator Driver
Premix SA
01.2023 - 10.2025
Agitator Driver
Hanson Australia
09.2022 - 12.2022
Tow truck operator
KL Crash Black Forest SA & East Adelaide Tow & Crash Norwood SA
11.2019 - 09.2022
Owner/Operator
Gleneagles Wholesale
01.2006 - 01.2019
Finance Broker
Loanco
01.2004 - 01.2006
Salesman, Assistant Manager
Peter Davey Toyota
01.2001 - 01.2006
Salesman
Prestige Walkerville
01.1999 - 01.2001
Salesman
Stillwell Ford and Graham Cornes used cars
01.1992 - 01.1999
Motor mechanic
Prestige Walkerville
01.1988 - 01.1992
Servicing, repairs, restoration
Tom Johnson Motors
01.1986 - 01.1988
Mercedes College
Ivanhoe Grammar