Christopher Furner
LITTLE MOUNTAIN
Summary
Dynamic Sales/Administrative Manager at Dolphin Marine with a proven track record in enhancing sales performance and fostering client relationships. Expert in sales reporting and cross-functional collaboration, I streamlined processes and improved order accuracy, contributing to organizational growth. Adept at problem-solving and maintaining strong supplier negotiations for optimal results resulting in business & client growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales/Administrative Manager
Dolphin Marine
10.2020 - 12.2024
- Addressed customer complaints promptly and professionally, fostering positive client relationships while resolving issues effectively.
- Developed detailed reports on sales trends, contributing to informed decision-making within the organization regarding marketing & advertising including social media campaigns.
- Helped facilitate seamless cooperation between departments through effective communication methods both created & edited by myself.
- Maintained accurate record-keeping systems for client information, contracts, invoices, and purchase orders.
- Collaborated with cross-functional teams on special projects, resulting in more efficient business processes overall.
- Enhanced overall sales performance by providing comprehensive support to the sales team.
- Managed inventory levels and tracked product availability, leading to better order fulfillment rates.
- Liaised with suppliers and vendors to maintain strong working relationships, securing favorable terms for the company.
- Reduced errors in customer orders through careful review and implementation of quality control measures.
- Contributed to the overall growth of the organization by consistently seeking ways to improve sales administration processes and procedures.
Education
Bachelor in Business - Business Management
Collins Foods Ltd
Brisbane09-2017
Skills
- Sales reporting
- Client relationship management
- Inventory management
- Quality control
- Cross-functional collaboration
- Customer support
- Document management
- Supplier negotiation
- Team support
- Communication skills
- Attention to detail
- Problem solving
- Task delegation
Certification
HRW Forklift Licence
Timeline
Sales/Administrative Manager
Dolphin Marine
10.2020 - 12.2024
Bachelor in Business - Business Management
Collins Foods Ltd
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