Certificate III Engineering-(Mechanical Trade)(2013)
Certificate III BRP Training in Seadoo (jetski's)(2013)
Certificate III Automotive-(Mechanical-Motor Cycle)(2004)
Certificate III BRP Training in Seadoo (jetski's)
RSA Reasonable Service of alcohol (2005)
RCG Reasonable Conduct of Gambling (2005)
Overview
26
26
years of professional experience
Work History
Driver
WP Towing
12.2015 - Current
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Fastened chains, straps, covers, and binders to secure load during transit.
Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Operated with safety and skill to avoid accidents and delays.
Towing Operator
Australia Wide Towing
02.2014 - 12.2015
Handled challenging situations calmly under pressure, making critical decisions quickly for successful resolution of incidents requiring towing services.
Enhanced customer satisfaction by providing timely and efficient towing services.
Ensured the safe transportation of vehicles with proper securing techniques and equipment usage.
Navigated traffic efficiently during high-stress situations to ensure timely arrival at designated locations.
Work Shop Manger -Head Technician
Trooperlu's garage
01.2013 - 02.2014
Customer service & buliding customer relationships
Ordering stock from suppliers
Enhance customer satisfaction by resolving equiries quickly & efficiently
Repairing motorcycles & jetskis
Regularly achieve & exceed monthly set targets in workshop
Engineer-Technician
Radatherm-(Glass toughening Service)
10.2006 - 12.2012
Servicing Customers needs all over Australia & New Zealand
Repairing all Glass Toughening Machinery & Hardware
Removing & Installing all Heavy Machinery
Organzing with transport company to move Machinery over Australia & New Zealand
Meeting Customers dead lines & needs
Exceed monthly & quarterly set targets
Apprentice Motorcycle repairer
Mototech Australia
05.1999 - 10.2006
Customer service & building customer relationships
Mechanical repairs
Smash repairs
General store duties
Cleaning
Education
NSW C-R-HR licence -
Certificate III BRP Training in seadoo's (jetski's) -
TTOL - Tow Truck Operators Licence -
01.2013
Certificate III Engineering-(Mechanical Trade) -
01.2013
Certificate III BRP Training in seadoo's (jetski's) -
01.2013
RSA Reasonable Service of alcohol -
01.2005
RCG Reasonable Conduct of Gambling -
01.2005
Certificate III Automotive-(Mechanical-Motor Cycle) -
01.2004
Skills
Microsoft Word
Microsoft Excel
Microsoft Power Point
Microsoft Outlook
Microsoft Access
Fast learner
Meet deadlines
Complete all tasks
Time management skills
Hard worker
Team player
Strive to do my best in any situation
Hobbies and Interests
Jetskiing
Building cars
Motor bike riding
Traveling
Contributing to career development through additional studies
Timeline
Driver
WP Towing
12.2015 - Current
Towing Operator
Australia Wide Towing
02.2014 - 12.2015
Work Shop Manger -Head Technician
Trooperlu's garage
01.2013 - 02.2014
Engineer-Technician
Radatherm-(Glass toughening Service)
10.2006 - 12.2012
Apprentice Motorcycle repairer
Mototech Australia
05.1999 - 10.2006
Certificate III BRP Training in seadoo's (jetski's) -
TTOL - Tow Truck Operators Licence -
Certificate III Engineering-(Mechanical Trade) -
Certificate III BRP Training in seadoo's (jetski's) -
RSA Reasonable Service of alcohol -
RCG Reasonable Conduct of Gambling -
Certificate III Automotive-(Mechanical-Motor Cycle) -