Enthusiastic Accounts and Project Manager eager to contribute to team success through hard work, attention to detail and excellent organisational skills. Motivated to excel with 7+ years background in planning marketing campaigns both Experiential Marketing activations and Digital marketing campaigns. Strong project management skills with success in managing multiple events simultaneously.
As an Account Manager for Totally Awesome I am responsible for management and creation of all phases of clients digital marketing campaigns from procurement to end of campaign reporting. I identify clients’ intended outcomes and allocate the necessary resources required to meet the creative goals and objectives by setting realistic timelines and checkpoints to achieve on time launches and success of campaigns. I am also responsible for planning, implementing and facilitating effective client engagement events for Totally Awesome clients across Australia and New Zealand.
While working as an Owner Advisor at Tesla, my role was to envision and implement impactful sales and management strategies to drive significant growth of the business as well as providing a creative and engaging customer experience for anyone interested in the Tesla brand. Part of my role also involved conducting training and mentoring of team members to promote productivity, accuracy of information and commitment to friendly service.
Related Skills: Strategic Sales and Marketing Planning, Business Opportunities Identification, Market and Customer Trends Analysis, Appealing Marketing Content Creation, Team Building and Leadership, Business Strategies Development Customer Service, Stakeholder Engagement and Relationship Building.
During a year travelling and living abroad in Sweden I worked as a Bartender / Server at the Churchill Arms Pub in Stockholm. In my role, fostered and maintained working relationships with new and existing customers by understanding and addressing preferences. My people-centric nature and customer service mindset helped create enjoyable experiences for patrons. . I also contributed to organisation of special events and promotions such as trivia nights to bring in new customers.
Related Skills: Food and Beverage Preparation and Presentation, Customer Experience Management, Team building and Leadership, Sales and Profit Optimization, Effective Customer Dealing and Communication, Food Sanitation Standards.
In this capacity, I planned, organised, and executed multiple marketing events for successful launching of new Flight Centre stores. I also envisioned and implemented customer experience management strategies to drive business success in challenging environments.
Related Skills: Marketing Initiatives Development and Implementation, Advertising Events Planning and Management, Brand Exposure and Positioning, Relationships Building, Key Stakeholders Engagement, Client Experience Management.
As a Brand Ambassadorfor Traffik Marketing I planned and implemented experiential promotional events and advertising campaigns for various brands to build and improve their awareness and engagement with potential customers. Recognised for my strong leadership and project management skills, I moved into a Team Leader role where I also hired, supervised, and coached new team members, evaluated team performance, assessed training needs, and conducted training sessions to inspire and boost the effectiveness of the overall team.
Related Skills: Event Management and Activation, Advertising Campaigns Development, Products and Service Marketing, Business Expansion and Sales Growth, Marketing Solutions Development, Process Improvement Initiatives, Staff Leadership and Training.
Account management
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