Educated professional with a strong desire to deliver outstanding client experiences. Used to working hard and driving rapport with employees and customers alike.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Work Able Consulting
Whittlesea Pizza
Whittlesea, Australia
09.2024 - Current
Evaluated and assessed the abilities, skills, interests, and needs of clients to determine their vocational goals.
Maintained accurate records of client progress including case notes, assessment and reports.
Monitored client progress in job placements and provided support when needed.
Assisted clients in developing job search skills such as interviewing techniques, resume preparation, completing applications and networking with potential employers.
Conducted initial assessment to gather work history information, strengths and interests.
Customer Service
Fresco Pizza Whittlesea
Whittlesea, Australia
01.2021 - Current
Operated cash register to process customer orders and payments.
Assisted with restocking supplies as needed.
Cleaned kitchen surfaces and equipment after each shift.
Maintained a clean and sanitary work environment in compliance with health regulations.
Greeted customers upon arrival and provided menu information.
Customer Service
Bottlemart
Whittlesea, Australia
12.2022 - 09.2024
Greeted customers upon entering the store and provided assistance with product selection.
Verified customer identification to ensure compliance with legal age requirements for purchasing alcohol.
Maintained cleanliness of store shelves, displays, and checkout areas.
Stocked shelves with new inventory and rotated existing stock to ensure freshness.
Operated cash register accurately to process customer payments.
Assisted customers with loading purchased items into vehicles.
Transport & Planning Student
Banyule City Council
Greensborough, Australia
08.2023 - 10.2023
Worked collaboratively with faculty advisors to ensure the successful implementation of goals.
Participated in regular training sessions regarding leadership development techniques.
Contributed innovative ideas and solutions to enhance program outcomes.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Graduate Diploma - Rehabilitation Counselling
Latrobe Univeristy
Melbourne, VIC
11-2024
Bachelor of Health Science - Health, Wellbeing & Performance
Latrobe University
Melbourne, Victoria
11-2023
Diploma of Health Science -
Latrobe College Australia
Melbourne, Victoria
01.2021
Victorian Certificate -
Whittlesea Secondary College
Whittlesea, Victoria
12.2020
Skills
Customer service
Communication
Teamwork
Decision-making
Problem-solving abilities
Attention to detail
Relationship building
Flexible and adaptable
References
Hayley Baker, Owner of Fresco Pizza, Whittlesea, Whittlesea, Victoria, (Reference Upon Request)
Damian Stafrace, Manager at Bottlemart, Whittlesea, Whittlesea, Victoria, (Reference Upon Request)
David Gibilisco, Talent & Acquisition Team Leader, Banyule City Council, Banyule, Victoria, (Reference Upon Request)
Certification
Responsible Service of Alcohol (Victoria)
Working with Children Check (Victoria)
Current Police Check
References
References available upon request.
Timeline
Work Able Consulting
Whittlesea Pizza
09.2024 - Current
Transport & Planning Student
Banyule City Council
08.2023 - 10.2023
Customer Service
Bottlemart
12.2022 - 09.2024
Customer Service
Fresco Pizza Whittlesea
01.2021 - Current
Graduate Diploma - Rehabilitation Counselling
Latrobe Univeristy
Bachelor of Health Science - Health, Wellbeing & Performance