Christopher Lampe
Robina,QLD
Summary
I am a calm and dedicated worker, knowing how to manage stress and adapt to many high-pressure situations I am not afraid to work hard to achieve my goals. My goals are to be able to gain important experience in my hospitality journey, to progressively have more responsibility over my professional development, and eventually be able to explore avenues in both front of house and back of house.
Overview
13
13
years of professional experience
Work History
Food and Beverage Server
Greenfields Restaurant And Bar
08.2023 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster welcoming environment.
- Demonstrated success in maintaining high level of customer satisfaction.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
- Anticipated customer needs and responded accordingly to increase customer satisfaction.
- Maintained up-to-date knowledge of menu options, specialties, and menu deviations to accurately relay information to guests.
- Addressed and handled customer complaints in polite and professional manner.
Commis Chef
Hyatt Hotel
01.2018 - 04.2019
- Worked effectively with all kitchen personnel, to promote a happy working environment
- Maintained healthy relations with customers by answering any queries and taking any special requests they had
- Handled food with sanitation and safety in mind
- Settled any customer disputes in a professional and pleasant manner
- Helped to increase customer return rates by providing excellent service at all times
- Managed stock and inventory for F&B and Kitchen, including stock rotation and ordering
- Maintained up-to-date knowledge of all promotions and specials being pushed.
Kitchen Hand
Riverside Majestic
04.2016 - 08.2017
- Worked effectively with all kitchen personnel, to promote a happy working environment
- Maintained healthy relations with customers by answering any queries and taking any special requests they had
- Handled food with sanitation and safety in mind.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed recipes and chef instructions to prepare food correctly.
- Plated and presented food following chef requirements.
Kitchen Hand
Nexrich Catering Sdn Bhd
04.2011 - 11.2015
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Transported food items from storage areas to kitchen for prepping.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Unloaded food deliveries and stored items in proper locations for easy access.
Education
Certificate III - Hospitality
TAFE Queensland
Robina, QLD12.2023
Diploma - Culinary Arts
UCSI University
IGCSE Year 11 Certificate -
Lodge International School
Skills
- Food Safety Understanding
- Wine Knowledge
- Tableside Service
- Cleanliness and Sanitation
- High Hygienic Standards
- Basic Cooking Methods
- Surface Cleaning
Timeline
Food and Beverage Server
Greenfields Restaurant And Bar
08.2023 - Current
Commis Chef
Hyatt Hotel
01.2018 - 04.2019
Kitchen Hand
Riverside Majestic
04.2016 - 08.2017
Kitchen Hand
Nexrich Catering Sdn Bhd
04.2011 - 11.2015
Certificate III - Hospitality
TAFE Queensland
Diploma - Culinary Arts
UCSI University
IGCSE Year 11 Certificate -
Lodge International School
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