Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Leach

Fawkner

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Mobiles Manager

Harvey Norman Computers
07.2024 - Current
  • Enhanced customer loyalty with targeted promotions to drive repeat business and referrals.
  • Maintained up-to-date knowledge of industry advancements through ongoing professional development activities, ensuring relevance in a competitive market.
  • Consistently achieving KPIs requires a clear strategy, focused execution, and continuous performance tracking to stay aligned with goals.
  • Effective visual merchandising and timely implementation of mobile category changes drive customer engagement, optimize product visibility, and boost overall sales performance.

3IC

Telstra
04.2021 - 05.2024
  • Enhancing customer experience and maximizing sales through strategic visual merchandising and efficient execution of mobile category updates.
  • Leading staff management and overseeing daily store operations to ensure optimal team performance and an exceptional customer experience.
  • Built strong, collaborative relationships with staff and vendors, driving smooth operations and a positive, high-energy work environmen

Store Manager

Optus
01.2020 - 10.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Planned and managed staff rosters to optimize coverage, performance, and operational efficiency.
  • Quickly resolved a wide range of challenges, from billing discrepancies to complex technical support issues, ensuring seamless customer experiences.
  • Delivered staff training programs to align with Optus standards, driving performance and service excellence.

Assistant Store Manager

Optus
05.2018 - 01.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Elizabeht College
Hobart, TAS
11-2007

Skills

  • Problem-solving
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Multitasking
  • Reliability
  • Critical thinking
  • Team leadership
  • Verbal and written communication
  • Adaptability and flexibility

Timeline

Mobiles Manager

Harvey Norman Computers
07.2024 - Current

3IC

Telstra
04.2021 - 05.2024

Store Manager

Optus
01.2020 - 10.2022

Assistant Store Manager

Optus
05.2018 - 01.2020

High School Diploma -

Elizabeht College

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Christopher Leach