Summary
Overview
Work History
Education
Skills
References
Timeline
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Christopher Mallos

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

6
6
years of professional experience

Work History

Team Leader

Woolworths Mortdale
08.2022 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.

Store Team Member

Woolworths Mortdale
08.2018 - 07.2022


  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.

Education

Bachelor Of Commerce - Human Resource Management - Business Law

University of Wollongong
05.2023

High School Diploma -

Menai High School
Menai, NSW
11.2017

Skills

  • Strong communication and negotiation skills
  • Excellent leadership and mentoring skills
  • Decision making skills
  • Strong ability to direct and coordinate
  • Active listening
  • Conflict resolution
  • Time management, planning and scheduling
  • Teamwork and Collaboration
  • Attention to Detail

References

  • Marco Muscas, Online Department Manager, Woolworths Mortdale, 0432 999 061
  • Josh Denham, Assistant Service Manager, Woolworths, 0421 793 190

Timeline

Team Leader

Woolworths Mortdale
08.2022 - Current

Store Team Member

Woolworths Mortdale
08.2018 - 07.2022

Bachelor Of Commerce - Human Resource Management - Business Law

University of Wollongong

High School Diploma -

Menai High School

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Christopher Mallos