Christopher Milloy
Hope Island,QLD
Summary
Highly motivated individual with a strong communication and customer service background. Demonstrating independence, adaptability and a strong work ethic with having relocated to a new country and adjusting quickly to the new environment. I am reliable and dedicated to achieving strong results whilst maintaining peak customer service.
Overview
9
9
years of professional experience
Work history
Sales Consultant
Hugo Boss
Broadbeach, Queensland
2024.10 - Current
- Regularly left in charge during management absences, maintaining smooth daily operations and exceptional customer service.
- Assisted customers through entire sales process to ensure satisfaction.
- Monitored inventory levels to prevent stock shortages and overages.
- Executed precise measurements to create custom-fit garments for customers.
- Kept up-to-date with the latest fashion trends, providing informed advice to clients on styling choices.
- Worked flexible hours, covering nights, weekends and bank holidays.
Customer Sales Advisor
JB Hi-Fi
Broadbeach, Queensland
2024.10 - Current
- Stayed updated on company policies, enabling accurate information dissemination to customers.
- Increased revenue through successfully promotion of extended warranty on products.
- Enhanced customer satisfaction by promptly addressing queries and concerns.
- Built strong rapport with customers, leading to repeat business and positive reviews left for location of employment
- Demonstrated products effectively, leading to informed purchasing decisions by customers.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Worked flexible hours, covering nights, weekends and bank holidays.
Sales Assistant
JD Sports
Broadbeach, Queensland
2024.10 - 2025.02
- Offered personalised shopping advice to enhance customer experiences.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Carried out day-to-day duties accurately and efficiently.
Customer Assistant
City Beach
Broadbeach, Queensland
2024.10 - 2025.02
- Operated till systems smoothly, streamlining check-out process for customers.
- Increased sales through suggestive selling techniques.
- Handled returns and exchanges efficiently maintaining high standards of service..
- Worked flexible hours, covering nights, weekends and bank holidays.
Senior Sales Advisor
Carpetright Plc
Ayr, South Ayrshire
2023.02 - 2024.07
- Built lasting relationships with clients through customer service interactions.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Built rapport with new and existing customers to boost client retention.
- Motivated sales teams to achieve daily store targets.
Customer Service Advisor
Tesco Plc
Kilmarnock, East Ayrshire
2022.11 - 2023.01
- Stacked items neatly to create presentable shop displays.
- Rotated stock and checked sell by dates to minimise wastage.
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
IT Technician
WebHelp
Kilmarnock, East Ayrshire
2020.10 - 2021.10
- Installed new software for users and monitored version and patch update requirements.
- Prepared equipment for staff use, installing cables, operating systems, and software.
- Completed investigations to check on reported errors, reproduce problems and trace faults.
- Documented repairs in log book to maintain accurate records.
Customer Service Advisor
WebHelp
Kilmarnock, East Ayrshire
2019.10 - 2020.10
- Handled customer queries focused on first-call resolution.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
- Built positive customer rapport through friendly, professional communication.
- Remained calm and poised when communicating with difficult clients or in stressful situations.
- Maintained compliance with fair debt practices and regulatory guidelines.
Bakery Worker
Brownings the Bakers Ltd
Kilmarnock, East Ayrshire
2018.07 - 2019.03
- Kept workspaces clean and organised with regular attention.
- Strictly followed company safety regulations, eliminating workplace accidents and incidents.
- Maintained fast pace and attention to detail to meet productivity targets.
- Maintained strong knowledge of food safety practices.
- Prepared exceptional pies, pastries and desserts.
Waiter
Park Hotel
Kilmarnock, East Ayrshire
2017.12 - 2018.10
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Prepared tables for guests and reset tables between customers.
- Polished glasses and cutlery to pristine standards.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
Part-time shop assistant
William Luke & Son (Butcher)
Kilmarnock, East Ayrshire
2017.06 - 2022.06
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Operated cash registers with accuracy and processed cash and card transactions.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Education
Scottish Qualifications Certificate -
Ayrshire College
KilmarnockSkills
- Excellent customer service and communication skills
- Confident upselling and sales experience
- Attention to detail and accuracy
- Ability to multitask under pressure
- Cash handling and EFTPOS experience
- Adaptable and quick to learn new systems & procedures
- Multitasking and time management
- Effective problem solving
Timeline
Sales Consultant
Hugo Boss
2024.10 - Current
Customer Sales Advisor
JB Hi-Fi
2024.10 - Current
Sales Assistant
JD Sports
2024.10 - 2025.02
Customer Assistant
City Beach
2024.10 - 2025.02
Senior Sales Advisor
Carpetright Plc
2023.02 - 2024.07
Customer Service Advisor
Tesco Plc
2022.11 - 2023.01
IT Technician
WebHelp
2020.10 - 2021.10
Customer Service Advisor
WebHelp
2019.10 - 2020.10
Bakery Worker
Brownings the Bakers Ltd
2018.07 - 2019.03
Waiter
Park Hotel
2017.12 - 2018.10
Part-time shop assistant
William Luke & Son (Butcher)
2017.06 - 2022.06
Scottish Qualifications Certificate -
Ayrshire College