Christopher Moore
Cloverdale,WA
Summary
Versatile and results-driven professional with a proven track record at BCF, adept in team leadership and customer service excellence. Excelled in enhancing operational efficiency and safety, utilizing SAP and Power BI for strategic planning. Demonstrates critical thinking and adaptability, with a commitment to fostering strong team and customer relationships.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
BCF
10.2021 - Current
- Supervise and support staff, ensuring smooth daily operations across all areas.
- Maintain a high standard of Occupational Health & Safety, including implementing safe lifting practices, maintaining a hygienic workspace, and conducting monthly/quarterly safety checks.
- Foster strong customer relationships by assisting with product knowledge, conflict resolution, and general inquiries.
- Oversee cash handling, register operation, safe balancing, and weekly cash pick-ups.
- Advise staff on operational processes and work collaboratively with teams to meet deadlines and safety protocols.
- Manage inbound goods receipting, stock inventory, and assist with packaging for customer home deliveries.
- Operate walking stacker to unload pallets, sort stock, and prepare for night fill.
- Ensure compliance with safety regulations while filling LPG gas bottles.
- Use SAP for warehouse management, stock adjustments, internal transfers, and cycle counts.
- Utilize Power BI and UKG Dimensions for sales forecasting, KPI tracking, and staff rostering.
Shift Supervisor
BCF
02.2021 - 10.2021
- Led a team of retail staff to meet daily operational goals.
- Trained and mentored new staff members, providing guidance on sales targets, customer service, and operational tasks.
- Ensured the efficient flow of goods within the store and warehouse, maintaining inventory accuracy.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
Retail Team Member
BCF
10.2020 - 02.2021
- Assisted customers with product selection, demonstrating in-depth knowledge of merchandise.
- Contributed to store organization, stock management, and the efficient operation of the retail environment.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
Trades Assistant
Sandvik Mining and Construction
02.2012 - 11.2014
- Conducted risk assessments and ensured compliance with safety standards before undertaking tasks.
- Handled materials for mining equipment, including sandblasting, painting, and packaging for dispatch.
- Operated tools such as light capacity track gantry crane, pneumatic tools, and grinders.
- Assisted with freight operations and site maintenance, contributing to both local and international shipping requirements.
- Displayed strong work ethic by consistently arriving on time, remaining focused during work hours, and completing tasks as assigned with minimal supervision.
Education
Certificate III - Logistics
Alfie
11-2020
Skills
- Proven leadership and team management abilities, including staff training and development
- Excellent customer service skills, with a focus on relationship-building and conflict resolution
- Strong time management and organizational skills, with the ability to handle multiple priorities
- Critical thinking, problem-solving, and decision-making abilities
- High adaptability and openness to new ideas and operational changes
- Proficient in Microsoft Office, Outlook, SAP, UKG Dimensions, and Power BI
Certification
- Certificate III in Logistics (TLI32416)
- Construction White Card (2018)
- HRW LF License (Current)
- Manual Handling in the Workplace
- CPR and First Aid Certified
Timeline
Assistant Manager
BCF
10.2021 - Current
Shift Supervisor
BCF
02.2021 - 10.2021
Retail Team Member
BCF
10.2020 - 02.2021
Trades Assistant
Sandvik Mining and Construction
02.2012 - 11.2014
- Certificate III in Logistics (TLI32416)
- Construction White Card (2018)
- HRW LF License (Current)
- Manual Handling in the Workplace
- CPR and First Aid Certified
Certificate III - Logistics
Alfie
Similar Profiles
Jayden MorrisJayden Morris
Retail Assistant at BCFRetail Assistant at BCF
Cooper LawryCooper Lawry
Retail Assistant at BCFRetail Assistant at BCF
Patricia Mei Lin LeePatricia Mei Lin Lee
Fundraising Consultant at BCFFundraising Consultant at BCF