Summary
Overview
Work History
Education
Skills
Volunteer
References
Timeline
Generic

Christopher Oshana

Summary

Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking and maintaining a full-time position that offers professional challenges utilising interpersonal skills, excellent time management, and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Pallet Controller

Team Global Express (Toll Express)
09.2022 - 09.2023
  • Supervised accurate, efficient, and compliant completion of daily Pallet reconciliation.
  • instructing drivers for their pick up or delivery schedules
  • Managing the team when manager is not there
  • Creating Excel Documents and correctly reporting unaccounted for pallets
  • Report to Branch Manager when complications arise.

Pick Packing and Freight Handler  

National Workforce Agency
01.2020 - 09.2022
  • Loaded and unloaded trucks.
  • Collaborated with team members to resolve challenges and improve productivity.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Inspected freight for any damage or faults prior to loading.
  • Organising and wrapping pallets
  • Operated pallet jacks to unload and move freight containers of varying weight and size.
  • Packed items to meet shipping requirements.
  • Verified and noted count and condition of cargo received.

Customer Service Agent Representative  

Commonwealth Bank Of Australia (Direct Banking)
01.2019 - 01.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
  • Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
  • Communicated with clients regarding account services, statements, and balances.
  • Adapted to new applications and maintained knowledge of current technologies.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Contacted customers to return routine and general calls promptly.

Traffic Controller

Australian Traffic Solutions (ATS)
01.2018 - 08.2019
  • Communicated with team members using hand signals and radios.
  • Assembled signs and cones to direct traffic through construction sites.
  • Directed traffic in construction sites to maintain safe conditions for workers and motorists.
  • Driving utility vehicle and ensuring all aspects are functioning such as the arrow board, correct signs and enough supplies

Work Experience

Westpac Trade Services And Operations
07.2006 - 07.2016
  • General filing duties
  • All-round office duties
  • Handling of cheques under Cash Letter
  • scanning of documents and cheques both Inward and Outward as well as tallying cheques for processing
  • Filing of import letters of credit
  • Short introduction to import collections

Team Member

McDonald's
01.2015 - 06.2016
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • General cleaning
  • Food preparation
  • Stock intake
  • Customer service
  • Cash handling

Waiter

Edessa Reception
01.2015 - 02.2016
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Serve food and beverages to patrons at tables
  • General cleaning
  • Prepare tables
  • Assisting with Venue Set-up

Education

Bachelor of Construction Management - Sub Major in Economics

Western Sydney University
Sydney, NSW

Certificate III - Customer Engagement

Commonwealth Bank
Parramatta
01.2019

High School Certificate -

St Narsai Assyrian Christian College  
Edensor Park
09.2017

Skills

  • Positive, committed and enthusiastic attitude
  • Knowledge of computer programs incl keyboarding skills
  • Extremely productive in a high volume, high stress environment
  • Excellent oral and written communication skills
  • Work well both independently and as a team member
  • Customer service skills
  • Highly organized, time proficient
  • Motivated self-starter, quick learner
  • Punctual and flexible with availability
  • Great skills with Microsoft office (Word, excel, outlook & power-point)

Volunteer

Assyrian Church of the East - Active volunteer

  • Event Planning
  • Church Services
  • Bible Studies
  • Choir

References

Romano Cugola

  • Position: Team Leader
  • Work Number: 0400811360
  • Email: Romano.Cugola@cba.com.au


Diana Iskander

  • Position: Senior Trade Delivery Officer
  • Mobile Number: 0403224864
  • Email: diskander@westpac.com.au


Dean Burton

  • Position: Fleet Manager
  • Mobile Number: 0405 055 510
  • Email: dean.burton@teamglobalexp.com

Timeline

Pallet Controller

Team Global Express (Toll Express)
09.2022 - 09.2023

Pick Packing and Freight Handler  

National Workforce Agency
01.2020 - 09.2022

Customer Service Agent Representative  

Commonwealth Bank Of Australia (Direct Banking)
01.2019 - 01.2020

Traffic Controller

Australian Traffic Solutions (ATS)
01.2018 - 08.2019

Team Member

McDonald's
01.2015 - 06.2016

Waiter

Edessa Reception
01.2015 - 02.2016

Work Experience

Westpac Trade Services And Operations
07.2006 - 07.2016

Bachelor of Construction Management - Sub Major in Economics

Western Sydney University

Certificate III - Customer Engagement

Commonwealth Bank

High School Certificate -

St Narsai Assyrian Christian College  

Similar Profiles

CREATE PROFILE
Christopher Oshana