Organized and dedicated Administrative Assistant with a proven track record of exceptional customer service in fast-paced environments. Offers keen attention to detail, strong decision-making skills, and the ability to manage multiple tasks simultaneously. Proficient in calendar management, scheduling, data entry, and database administration.
• Worked well with upper management to ensure ultimate customer satisfaction.
• Brought forth strong public speaking skills and proper phone etiquette.
• Answered inquiries by effectively researching, locating, and relaying information to customers.
• Brought forth the ability to work well independently and collaboratively.
• Used character study and acting techniques to enhance performances.
• Implemented acting philosophies and techniques into my work.
• Directed workflow, acting as intermediary between all departments by arranging conference calls, scheduling meetings, composing correspondence, and managing calendars.
• Delivered positive and hassle-free customer experience.
• Identified and maximized sales opportunities, and increased customer retention rates.
• General environment maintenance, managed visual displays in XYZ
• Maintained up-to-date knowledge of all retail promotions.
• Established sales goals by forecasting annual sales q
• Followed policies and procedures related to application methods and quality standards at all times.
• Documented all concerns and incidents and reported them to a senior supervisor.
• Deep cleaned store, handled cash registers, opened and closed, stock taking