Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 8 years of extensive leadership experience in the warehousing and logistics industry. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
- Leads a direct team of 17 and 200 team of indirect; ensuring stock is received, picked and dispatched timely and accurately.
- Manages daily schedule; executing man power movements initiating efficient work flow and continuity.
- Strategically coordinates shift hours to effectively meet and exceed kpi standards and expectations.
- Maintains company standards of DIFOT; upholding reputation and supporting community requirements.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Leads team of 7; ensuring customer satisfaction and company guidelines and targets are met; supporting annual intake of $8.5 million annually.
- Manages 5 truck delivery fleet worth over $325,000; ensuring compliance and maintaining excellent work condition.
- Oversees more than $335,000 in monthly inventory maintaining stock levels within 2,400 square meter of warehouse space.
- Applied schedule, organizational and routing knowledge to enhance delivery planning.
- Secured resources for materials, equipment and personnel to meet warehouse operational needs.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Maintained accurate and current order and shipment forms, inventory documentation and customer records.
- Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
- Employed first-in first-out protocols to reduce waste by 85%.
- Promoted performance improvements by coaching, counselling and disciplining personnel and appraising job results.
- Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
- Generated shipping documents including packing lists and invoices using Cin7.
- Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
- Led and supervised a 6-man administrative support team.
- Responsible for maintaining scheduled file updates and records disposal, electronic and hard copy.
- Ensured records were classified correctly, and separated in the correct file location and secured according to DoD regulation.
- Designed electronic file systems, maintained electronic and paper files which provided maximum coverage plus security.
- Managed office inventory and placed new supply orders, updated all supply inventory checklist quarterly for maximum coverage.
- Managed $35,000 monthly government purchase card account and ensured all purchases were within regulation.
Key Achievements
- Completed $8 million in USPS contracts; maintained company/client relations verifying and ensuring a high level of carrier performance.
- Maintained average annual trade value of $2 million in contracts, maintained flawless file storage and maintenance.
- Supervised 6 personnel with processing of all administrative functions.
- Directed weekly cargo shipment with a total of over 25,000 pieces within 24 hour window of receipt.
- Served as central point of contact for all outside vendors needing to gain access to the building.
- Planned meetings and prepared conference rooms for senior leadership.
- Wrote reports for correspondence from dictation and handwritten notes.
- Maintained up-to-date department organizational charts for supervisory review.
- Led 7 man team that served 1,550 locales through world's 7th largest cargo processing depot.
- Managed tight Vehicle Control Program for maximum readiness consisting of $250,000 government fleet.
- Supplied key cards and building access to employees and visitors.
- Made copies, sent faxes and handled all incoming /outgoing correspondence.
- Facilitated working relationships with co-tenants along with building management.
- Created PowerPoint presentations used for business development.
- Meticulous Finance Clerk; conducted over $73,000 in transactions - ensured 100% accuracy.
- Organized files, developed spreadsheets, faxed reports also scanned documents.
- Created weekly and monthly reports for presentations.
- Managed day-to-day calendar for current Administrative Manager.
- Properly routed agreements, contracts, and invoices through the signature process.
- Received and screened a high volume of internal and external communications, including email and mail.