Christopher Pool
Warriewood,NSW
Summary
With a proven track record at Stackd Plumbing, I excel in delivering high-quality plumbing solutions, from emergency responses to complex remodels. My mentorship under Mitchell Plumbing enhanced my troubleshooting skills and commitment to continuous learning, driving team performance and customer satisfaction. Skilled in both technical plumbing and effective communication, I consistently exceed project expectations.
Overview
8
8
years of professional experience
Work History
Plumber
Stackd Plumbing
10.2024 - Current
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Repaired plumbing systems, components, and equipment.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Measured, threaded, and cut materials to correct angles.
- Selected type and size of piping required for each project.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Complied with state plumbing codes throughout duration of each project.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Inspected sewers and piping systems to assess quality and condition.
- Eliminated risks by correctly identifying potential safety hazards.
- Filled pipe systems with water and air to determine location of leaks.
- Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Implemented maintenance and repair for fixtures, water mains, natural gas.
- Read plans to determine appropriate materials and procedures for each project.
Plumber Foreman
Mitchell Plumbing
12.2023 - 10.2024
- Achieved high customer satisfaction ratings with prompt resolution of issues and proactive communication.
- Increased project profitability through careful monitoring of expenses, labor hours, and material usage while maintaining high-quality standards.
- Mentored junior team members in advanced plumbing techniques for continued professional growth within the organization.
Apprentice Plumber
Peter Hammond Plumbing
03.2017 - 06.2021
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Followed safety practices and procedures to reduce on-site risks.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
Education
No Degree - Cert 3 & 4 in Plumbing
TAFE NSW
NSW10-2024
Freshwater Senior Campus
Sydney, NSW08-2017
Skills
- Plumbing
- Troubleshooting
- Remodels and new construction
- Continuous learning commitment
- Residential construction
- Equipment operation
- Plumbing code compliance
- Fixture repair proficiency
- Emergency response
- Sewer line inspection
- Gas line handling
- Codes compliance
Timeline
Plumber
Stackd Plumbing
10.2024 - Current
Plumber Foreman
Mitchell Plumbing
12.2023 - 10.2024
Apprentice Plumber
Peter Hammond Plumbing
03.2017 - 06.2021
No Degree - Cert 3 & 4 in Plumbing
TAFE NSW
Freshwater Senior Campus
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