Christopher Quartermain
Summary
Passionate and results-driven Warehouse Manager with over 13 years of extensive experience in logistics and safety management. Adept at leading teams, optimising warehouse operations, and ensuring compliance with WHS standards. Recognised for strong leadership, effective communication, and a commitment to continuous improvement. Seeking to leverage my expertise in warehousing and logistics in a dynamic role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
NSW Warehouse Manager
PIP Global / Paramount Safety Products
01.2020 - Current
- - Oversee daily warehouse operations and lead a team of up to 8 staff, including casuals, promoting efficiency and accountability.
- - Remain actively hands-on: loading and unloading trucks and containers with forklifts, pick and packing using RF scanners, conducting and actioning cycle counts, and ordering stationery, warehouse consumables, and Loscam pallets.
- - Optimise warehouse workflows and continuously meet KPIs, including DIFOT targets with a picking error rate under 1% per month.
- - Coordinate logistics with suppliers, transport companies, and internal teams for seamless operations.
- - Ensure WHS compliance through audits, training, and proactive risk management.
- - Manage inventory movement, reporting, forecasting and resolve discrepancies.
- - Develop and refine SOPs to streamline processes and improve cost-efficiency.
- - Mentor team members, providing ongoing training and development opportunities.
NSW Warehouse Supervisor
01.2019 - 01.2020
- - Conducted daily toolbox meetings focusing on safety, operations, and team coordination.
- - Maintained high standards of quality control and managed supplier relations for consumables.
- - Led OHS audits and chaired monthly safety committee meetings.
- Warehouse Management System (WMS) Implementation: Played a key role in configuring and implementing a new WMS within PRONTO. Led data collection on palletisation for over 3,000 SKUs and restructured warehouse racking for uniformity. Identified and categorized different storage types to optimize space utilization and operational efficiency.
NSW Warehouse Storeman & Customer Service (Hybrid Role)
01.2011 - 01.2019
- - Delivered frontline customer service via phone/email and processed orders and returns.
- - Responsible for receiving, RF-based picking/packing, dispatch, and put-away processes.
- - Regularly conducted stocktakes and cycle counts, maintaining high inventory accuracy.
- - Operated LF and LO forklifts for warehouse tasks including unloading containers and pallet movements.
- - Worked closely with purchasing and logistics teams for accurate stock availability and ETAs.
- - Proposed and implemented improvements to warehouse efficiency and service delivery.
Skills
- - Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
- - Warehouse Management Systems: Pronto XI (10 years), SAP (2 years)
- - Freight Booking Platforms: IFS (8 years), Openfreight (4 years), Machship (1 year)
Certification
- - LF & LO Forklift License (Current)
- - C Class Manual Drivers License (Current)
- - Certificate IV in Leadership & Management Campbelltown TAFE (2024)
- - Certificate III in Warehousing & Logistics (TL131610) Campbelltown TAFE (2011)
- - First Aid & CPR (Current)
- - Fire Warden Certificate (Current)
Affiliations
Head of OHS Committee, Paramount Safety (2019 Present)
Timeline
NSW Warehouse Manager
PIP Global / Paramount Safety Products
01.2020 - Current
NSW Warehouse Supervisor
01.2019 - 01.2020
NSW Warehouse Storeman & Customer Service (Hybrid Role)
01.2011 - 01.2019
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