- I like working with my hands and fixing things
- Woodworking
- Wood Turning
- Metal working
- Vintage Motorcycle Repair/Restoration
- Markets and Swap meets
- Watching Movies and TV Shows
Christopher Quinn
Grovedale,VIC
Summary
Seasoned leader known for building strong customer relationships and ensuring compliance with industry regulations. Demonstrated ability to streamline processes, enhance service delivery, and drive team performance.
Overview
2023
2023
years of professional experience
Work History
General Manger of Funeral Homes
Propel Funeral Partners
02.2015 - 05.2022
- Oversaw operational strategies to enhance service delivery and client satisfaction.
- Developed and implemented training programs for staff, improving team performance and knowledge retention.
- Managed financial budgets, ensuring cost-effective resource allocation across multiple locations.
- Streamlined processes to improve workflow efficiency, reducing turnaround times for services rendered.
- Fostered relationships with community partners to increase brand awareness and client referrals.
- Analyzed market trends to inform strategic planning initiatives and enhance competitive positioning.
- Ensured compliance with industry regulations, maintaining high standards of ethical practice in all operations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Electrical Tester
Trinity College Colac
2018 - 2019
- Conducted electrical testing and troubleshooting for various systems to ensure compliance with safety standards.
Owner/Operator Quinn Funerals
Quinnco Investments
07.1999 - 02.2015
- Established and maintained strong client relationships to foster trust and long-term partnerships.
- Analyzed market trends and economic indicators to inform strategic decision-making processes.
- Oversaw daily operations, ensuring compliance with regulatory requirements and industry standards.
- Mentored junior staff, enhancing team capabilities through training and knowledge sharing initiatives.
- Implemented risk management frameworks to identify and mitigate potential investment risks effectively.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Skills
- Leadership and team building
- Problem resolution
- Team player
- Effective leader
- Time management
- Customer relations
- Relationship building
- Inventory control
- Customer relationship management
Interests
Timeline
General Manger of Funeral Homes
Propel Funeral Partners
02.2015 - 05.2022
Owner/Operator Quinn Funerals
Quinnco Investments
07.1999 - 02.2015
Electrical Tester
Trinity College Colac
2018 - 2019
Rotary Club of Colac Paul Harris Fellow
The Fellowship was awarded to me for an outstanding contribution to the community of Colac through service in the Rotary Club and the wider community
Australia Day community service award from The Colac Otway Shire
In 2007 I was received a local Australia day award for "a significant contribution to the community"