Christopher Stansfield
Port Macquarie,NSW
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Taxi Cab Driver
Greg Murrells
Port Macquarie, NSW
06.2024 - Current
- Collaborated effectively with dispatch to optimize route management
- Managed cash and electronic payment transactions accurately during shifts.
- Provided excellent customer service to enhance overall passenger experience.
- Cleaned vehicle regularly to maintain professional appearance.
- Inspected vehicles prior to each shift to ensure they are in proper working order.
- Followed safety rules to keep clean driving record with no accidents or incidents.
Licensee/Venue Manager
Flower Hotels
Port Macquarie, NSW
10.2020 - 08.2023
- Collaborated with vendors to guarantee timely delivery of services and supplies.
- Supervised staff scheduling and training to maintain service quality standards.
- Conducted regular inspections of facilities to ensure compliance with safety standards.
- Managed cleaning, maintenance and repair of venue grounds, equipment and facilities.
- Managed day-to-day operations of the venue, including supervising staff and overseeing safety procedures.
- Resolved customer issues or complaints in a timely manner to maintain positive customer relations.
Store Manager
Cellarbrations/ Flower Hotels
Port Macquarie, NSW
05.2017 - 07.2020
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised team members to improve service quality and efficiency.
- Oversaw inventory management and maintained optimal stock levels for sales.
- Implemented visual merchandising standards to enhance product presentation.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
Senior Duty Manager
Settlers Inn / Flower Hotels
Port Macquarie, NSW
02.2014 - 01.2017
- Managed daily operations at Settlers Inn, ensuring smooth staff activities and guest satisfaction.
- Oversaw scheduling to maintain optimal staffing during peak periods.
- Coordinated guest services, efficiently resolving complaints to enhance experiences.
- Conducted inspections of facilities to uphold quality standards consistently.
- Collaborated with department heads to streamline processes and enhance service delivery.
- Prepared reports on operational activities for senior management review.
- Facilitated meetings with department heads to assess goals and objectives regularly.
Education
Tab And Keno Training
Allara Training
Flower HotelsSkills
- Operations management
- Inventory control
- Employee training
- Customer service
- Team leadership
- Conflict resolution
- Time management
- Effective communication
- Problem solving
- Decision making
- Staff management
- Shift scheduling
- Safety procedures
Accomplishments
A trip to Las Vegas for Gaming Expo 2022.
Certification
- NSW Competency Card- A,G,L
- High Risk Work Licence - Folklift Trucks LF
- NSW HR Truck Licence / Taxi
- White Card
References
References available upon request.
Timeline
Taxi Cab Driver
Greg Murrells
06.2024 - Current
Licensee/Venue Manager
Flower Hotels
10.2020 - 08.2023
Store Manager
Cellarbrations/ Flower Hotels
05.2017 - 07.2020
Senior Duty Manager
Settlers Inn / Flower Hotels
02.2014 - 01.2017
Tab And Keno Training
Allara Training