Christopher Stewart
Ripley,QLD
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. To seek and maintain full-time position that offers challenges utilizing interpersonal skills, time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Store Manager
Ampol
12.2017 - Current
- Assess local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintain communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Manage financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.Monitored daily cash discrepancies, inventory shrinkage and drive-off. Oversee loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures. Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Assisted with day-to-day operations, working efficiently and productively with all team members. recruiting, hiring and training of team members. labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Organized and detail-orientated with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrate organizational and time management skills while managing multiple projects.
Quality Assurance Manager
HMG (Heavy Machinery Group)
07.2008 - 08.2013
- Reduced defect rates by implementing effective inspection processes and recommending corrective actions.
- Provided valuable input during product development stages, ensuring seamless integration between design specifications and QA requirements.
- Identified and documented quality discrepancies and developing resolutions.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Trained other workers in inspection and testing procedures.
Education
Graduate Certificate - Digital Media
Evocca
Brisbane01.2018
Certificate IV - Information Technology
Evocca
Brisbane, QLD01.2018
Certificate II - Hospitality
Tafe Southbank
BrisbaneNo Degree - Food Safety Supervisor
Australian Institute of Food Safety
Sydney04.2020
Skills
- Staff hiring/ training and development
- logistics and Data Analysis
- P&L Administration
- Policies and Procedures
- Loss Prevention Procedures
- Store Merchandising
- Business and financial Management
- Scheduling
- Payroll Administration and Timekeeping
REFERENCE
Julie Norcot 0433866342
Ampol - Store manager
Storm Pikaahu 0448749487
KFC - Assistant manager
Timeline
Store Manager
Ampol
12.2017 - Current
Quality Assurance Manager
HMG (Heavy Machinery Group)
07.2008 - 08.2013
Graduate Certificate - Digital Media
Evocca
Certificate IV - Information Technology
Evocca
Certificate II - Hospitality
Tafe Southbank
No Degree - Food Safety Supervisor
Australian Institute of Food Safety
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