Christopher Waters
Preston,VIC
Summary
Proactive and customer-focused professional with experience at Commonwealth Bank of Australia, adept in customer service and risk assessment. Excelled in enhancing customer experiences and cultivating relationships, demonstrating a commitment to excellence and continuous skill development. Skilled in client relations and cross-selling, consistently aiming to exceed customer expectations.
Overview
3
3
years of professional experience
Work History
Customer Banking Specialist
Commonwealth Bank of Australia, CBA
12.2023 - Current
- Assist both business and personal clients with banking inquiries ensuring all needs are serviced
- Focus on a customer first attitude to ensure all customers have a positive branch interaction
- Be proactive in ensuring all customer needs are met. Look for areas to enhance customer experience by proactively supporting customers on their wider banking journey
- A commitment to exploring new processes and systems to uplift customer experience's
Restaurant Waiter
Hunky Dory Port Melbourne
08.2023 - 03.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Labourer
Boomaroo Nursery
01.2022 - 02.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to labourer tasks.
Education
Bachelor of Commerce - Economics & Finance
University of Melbourne
Parkville, VIC12-2024
Timeline
Customer Banking Specialist
Commonwealth Bank of Australia, CBA
12.2023 - Current
Restaurant Waiter
Hunky Dory Port Melbourne
08.2023 - 03.2024
Labourer
Boomaroo Nursery
01.2022 - 02.2023
Bachelor of Commerce - Economics & Finance
University of Melbourne
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