Summary
Overview
Work History
Education
Skills
Contact
Timeline
Generic
Christy Grinter

Christy Grinter

Yarrawonga,VIC

Summary

Experienced professional in local government, administration, and customer service seeking a career opportunity to leverage skills & make positive contributions to business/organizational success. Proven track record in effectively managing administrative tasks & providing exceptional customer service. Confident in ability to contribute to growth & success of any organisation.

Overview

17
17
years of professional experience

Work History

Treasurer Volunteer

Linga Longa Housing Co-operative
07.2024 - Current
  • Track expenses, & investigating discrepancies to maintain optimal controls.
  • Advise management regarding significant expenditures to keep operations in line with budget limitations.
  • Reconcile monthly statements, invoices & expense accounts, keeping records accurate, & current.
  • Implement strategies to improve organisational financial performance.
  • Complete financial statement audits & thoroughly reviewed results.
  • Provide treasury & cash management by overseeing reconciliation of banking activity.
  • Manage budgets, assets, portfolios, accounts payable & receivable & general financial reporting procedures.
  • Oversee accounts payable and receivable operations for not for profit business with $30,000 plus in monthly expenses.

Career Break

Parenting Responsibilities
07.2022 - 12.2024

Career break undertaken due to a change in personal circumstance & parenting responsibilities.

Reception & Sales Administration

Elders Real Estate
07.2021 - 06.2022
  • Telephone communication
  • Manage of incoming & outgoing correspondence
  • Process rental applications
  • Key Register management
  • Manage property rental & sales enquiries
  • Solicitor communication
  • Management of Section 32 Vendor Statements, council and water rates
  • Produce electronic marketing material
  • Calculate & upload marketing expenses
  • Produce Account Sales
  • Arrange & attend Pest, Building & Valuer Inspections
  • Fielded customer complaints
  • Recorded accurate & efficient records in customer database.

Procurement & Contracts Officer

City of Wodonga
07.2019 - 05.2021
  • End to end procurement including tender management & advertising
  • Liaison with internal & external stakeholders
  • Demonstrated leadership – assisted in training & supporting staff in the use of eBms, TRIM & tender policies/procedures
  • Reporting & management of Procurement Policy & the procedure documents
  • Monitored incoming contracts & service agreements for correct pricing & information.
  • Ensured that OHS Pre-qualification process was adhered to
  • Drafted, reviewed & revised contracts for accuracy & completeness.
  • Assisted in developing Procurement Policy & Procedures & Digitalisation.
  • Management of Bank Guarantees
  • Tracked contract milestones.
  • Facilitated communication between involved parties to enable timely contract sign off
  • Streamlined operations by developing and implementing improved contract management processes
  • Adhered to legal & contractual requirements for compliant contract processes
  • Oversaw contracts for over 17 different departments using both manual and automated strategies

Information Management Officer (2IC)

City of Wodonga
06.2017 - 07.2019
  • Manage Information Management Team members along with the team’s workload, in absence of Coordinator
  • Set up electronic file structures in accordance legislation & retention periods
  • Data license linking for all Environmental Health Inspections, Building Permits & Planning Permits
  • Management & classification of Immunisation, Child Health Records & Preschool Enrolments
  • Process, sort, categorise, scan, & classify all incoming correspondence
  • Create individual team views & procedures for best practice record keeping with different departments/department managers
  • Apply security restrictions on folders & documents to prevent unauthorised access & adhere with privacy
  • Pathway database management, entry, & use
  • Working knowledge of The Records Act 1973 & related Retention Schedule and Disposal Authority for local government.
  • Organise & conduct staff TRIM Electronic Training Workshops.
  • Assist in the development of the Digitalisation Policy for all council records
  • On the spot troubleshooting assistance/guidance to staff members
  • Communication with external stakeholders, regarding archives.
  • Help prepare & maintained regular system assessment & evaluation documents.

Records Officer/Customer Service

Albury City Council
01.2011 - 03.2014
  • Sort, categorise, scan, and classify incoming electronic & hardcopy correspondence
  • Use mapping software
  • Train new staff in Records Information Management functions, software applications such as TRIM, EZEscan, CRM applications & departmental & organisational policies/procedures
  • Application of GA39 to all TRIM records in accordance with classification, retention & destruction
  • Working knowledge of different department functions & staff roles to assign workflows & tasks
  • Management of internal department inbox and external council inbox
  • Archiving & digitalisation of old paper documents/records in accordance with GA39
  • Process & facilitate staff requests for planning & building files
  • Assist in implementation of digitalisation of hardcopy building files
  • Followed confidentially regulations to maintain privacy
  • Updated records with new information.
  • Provided excellent customer care by responding to inquiries & requests for information.
  • Destroyed records in line with retention schedules

Relocation Consultant

Defence Housing/Toll
07.2008 - 12.2010
  • Provide customer service to Defence Members and spouses
  • Calculate, process allowances & book travel & accommodation for members & their families
  • Book removalists & arrange vehicle freight.
  • Advise members of entitlements in accordance with PACMAN (Entitlement Policy)
  • Conduct on-base presentations to defence members (Relocation Briefs)
  • Ensure all necessary documentation is collected Posting Orders, Categorisation Forms, Birth and Marriage Certificates, Vehicle Registration Certificates, Tax Invoices)

Education

Certificate IV Workplace Health & Safety - Workplace Health & Safety

College For Adult Learning - Current Student
04-2025

First Aid, CPR & Basic Emergency Life Support -

Smartlink Training
Albury, NSW
04.2024

Victorian Working with Children Check -

Victorian State Government
2024

Safety & Emergency Management Training - undefined

Powdersafe
12.2019

Certificate IV in Recordkeeping - undefined

Esset Australia
12.2013

Course in Negotiation & Crisis Intervention - undefined

Conflict Resolution Training
12.2010

Victoria Agent’s Representative Course (Property) -

Wodonga Institute of Tafe
Wodonga
12.2006

Victorian Certificate of Education -

Yarrawonga Secondary College
Yarrawonga, VIC
12.2001

Skills

  • Attention to detail
  • Team Work with ability to lead
  • Articulate & listens well
  • Problem Solving & reasoning
  • Encourages innovation
  • Adaptability
  • Critical thinking
  • Time management skills
  • Meet deadlines
  • Computer Literacy

Contact

0428 887 758, christylee0422@gmail.com

Timeline

Treasurer Volunteer

Linga Longa Housing Co-operative
07.2024 - Current

Career Break

Parenting Responsibilities
07.2022 - 12.2024

Reception & Sales Administration

Elders Real Estate
07.2021 - 06.2022

Procurement & Contracts Officer

City of Wodonga
07.2019 - 05.2021

Information Management Officer (2IC)

City of Wodonga
06.2017 - 07.2019

Records Officer/Customer Service

Albury City Council
01.2011 - 03.2014

Relocation Consultant

Defence Housing/Toll
07.2008 - 12.2010

Safety & Emergency Management Training - undefined

Powdersafe

Certificate IV in Recordkeeping - undefined

Esset Australia

Course in Negotiation & Crisis Intervention - undefined

Conflict Resolution Training

Certificate IV Workplace Health & Safety - Workplace Health & Safety

College For Adult Learning - Current Student

First Aid, CPR & Basic Emergency Life Support -

Smartlink Training

Victorian Working with Children Check -

Victorian State Government

Victoria Agent’s Representative Course (Property) -

Wodonga Institute of Tafe

Victorian Certificate of Education -

Yarrawonga Secondary College
Christy Grinter