Christy Martinez
Unit 2 32-34 Fith Avenue Campsie
Summary
Adept at enhancing facility operations and customer satisfaction, my tenure at DRAIEH Logistic Services CO.W.L.L showcased my maintenance expertise and exceptional interpersonal skills. By implementing efficient work processes, I significantly contributed to project completion and fostered positive client relationships, underpinning a track record of achievement and a commitment to excellence.
Overview
12
12
years of professional experience
Work History
Facility Assistant
DRAIEH Logistic Services CO.W.L.L, Doha, Qatar
02.2010 - 09.2013
- Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Assisted in the coordination of facility-related projects, contributing to timely completion within budget constraints.
- Enhanced facility efficiency by conducting regular maintenance checks and identifying areas for improvement.
- Welcomes and greet the guest at the entrance and assist their needs.
- Accepts reservations / calls over the phone.
- Maintainin and fills logbook / reservation book with necessary informations.
Cashier / Party Host
Jasmi's Corporation
01.2006 - 02.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Customer Relation Service Staff
WG&A Shipping Lines INC.
08.2002 - 05.2004
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Increased employee productivity by implementing efficient work processes and time management strategies.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Participated in team-building activities to foster teamwork and collaboration.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Developed and improved time management and organizational skills to maximise personal productivity.
Faculty Assistant
Fernandez College Of Arts And Technology
04.2001 - 06.2002
- Developed tailored lesson plans to accommodate students with special needs or accommodations, ensuring equal opportunities for success.
- Actively participated in professional development workshops to stay current on best practices in education and improve instructional techniques.
- Mentored new teachers to ensure smooth integration into the school culture and fostered professional growth within the team.
- Contributed to a positive school environment by participating in extracurricular activities and supporting various student clubs.
- Consistently maintained high standards of professionalism while representing the school at community events, meetings, and conferences.
- Collaborated with other faculty members to develop interdisciplinary curriculum for a comprehensive learning experience.
- Boosted student retention rates through consistent follow-up and personalized feedback on assignments.
- Played an active role in parent-teacher communications, keeping families informed about their child''s progress and addressing any concerns promptly.
- Assisted in the evaluation of student performance by organizing assessments, grading papers, and providing constructive feedback.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
Education
AB Mass Communication - Mass Communication
Fernandez College Of Arts And Technology
Baliuag, Bulacan, Philippines04.2001
Skills
- Electrical Repairs
- Appliance Installation
- Furniture Assembly
- Cleaning procedures
- Maintenance expertise
- Work Order Management
- Vendor coordination
- Building operations
Languages
English
Languages
English
Professional Working
Expertise
- Technical assistant
- Facility repair reporting
- Facility and equipment maintenance
- Facility tours
- Qualified daily living activity assistant
- Facility Management / Space allocations
- Facility operations
Hobbies
- Sports
- Travelling
- Driving
- Hanging out
- Cooking
Timeline
Facility Assistant
DRAIEH Logistic Services CO.W.L.L, Doha, Qatar
02.2010 - 09.2013
Cashier / Party Host
Jasmi's Corporation
01.2006 - 02.2009
Customer Relation Service Staff
WG&A Shipping Lines INC.
08.2002 - 05.2004
Faculty Assistant
Fernandez College Of Arts And Technology
04.2001 - 06.2002
AB Mass Communication - Mass Communication
Fernandez College Of Arts And Technology
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