CHRISTY MILHAM
Thornlie
Summary
Motivated and skilled all-rounder, proven to work efficiently under pressure and demonstrated sound decision making. Exceptional team leader with outstanding work ethic. Professional security expert with strong focus on safeguarding assets and ensuring workplace safety. Skilled in risk assessment, threat mitigation, and emergency response planning. Valued for collaborative approach, adaptability, and delivering measurable results in high-pressure environments. Known for reliability, leadership, and effective communication.
Overview
1
1
Certification
Work History
Court Security Manager
VENTIA (contracted to Department of Justice)
- Regional Management of teams in Kimberley region – overseeing three sites, including prisoner movement to an additional three locations
- Role included prioritization and coordination of staff to cover multiple taskings throughout the day; coordination of flights between sites; allocation of staff to areas needing coverage; ensuring adherence to timeframes regarding prisoner transport (as per DoJ contractual requirements); ensuring adherence to DoJ and Ventia policies and procedures; coordination of staff leave and travel requirements
- Overseeing teams of Court and Custody Officers in various Metropolitan Courthouses (including the opening of the new Armadale Justice Complex)
- Overseeing daily Court and Custody Centre operations, in conjunction with Court staff, Wapol and Prisons, whilst ensuring adherence to policies and procedures of all parties
- Staff rostering, stock take and ordering of supplies, and working in conjunction with relevant Court and DoJ departments regarding ongoing security and maintenance of Facilities
- Participation in regular Manager meetings, Manager training sessions, liaising with other CSMs to support staffing and tasking requirements throughout the contract, liaising with training, payroll and HR staff
- Specialised roles including prisoner transport (road and plane), prisoner intake/release, prisoner escort within buildings and between locations, escort to medical appointments, escort to funerals, court orderly roles, primary security checkpoints, roving security, high profile and high security escorts
- Daily taskings requiring liaising with DoJ staff, Court staff, lawyers, Wapol and Prisons, contractors and managers throughout the Ventia contract
Fleet Weapons Engineering Group Administrator (part of The Fleet Engineering Centre)
Royal New Zealand Navy
- Administration - including administration tasks specific to FWEG needs, liaising with other internal FEC departments and tasks as directed by Captain of the Fleet, liaising with the greater RNZN departments on base, supply ordering and tasks as directed by FWEG team members
- Updating of FWEG Administrator job role and associated documents
- Administrator to the weekly video meetings with other RNZN offices – setting up of video equipment and assisting with any technological issues
- Assistant to Project Management Team – assisting in the creation of new office space for FWEG team, including liaising with and coordinating contractors, purchase of office equipment and supplies, overseeing general creation of new office space
Cleaner/Creche/Reception
Life and Soul Health Clubs
- Overall gym cleaning - including any specific tasks set out by gym manager, cleaning/toiletry stock level maintenance, ensuring post-covid hygiene standards
- Creche team member
- Reception duties – included training of new reception staff, and assisting in day to day running of gym whilst Gym Manager attended Bali Retreat, correct database management
- Liaising with staff in other Life and Soul gyms and departments
- Liaising with members, non-members and local businesses
- Participation in gym challenges and providing assistance to other staff members when needed
Au Pair/Nanny (live in and live out)
Private Childcare
- Duties included – basic childcare and cleaning, attending appointments with children such as dentist and doctors visits, liaising with school teachers and daycare assistants (on behalf of parents), attending school and after school activities, assisting with schoolwork, other specific duties set out by parents
- Home schooling during Covid lockdown
- Worked with children with special needs
Store Manager
Lorna Jane
- Cashier sales (sports clothing), stock replenishment and stocktake, overseeing store presentation and stock placement
- Management of team – including creation of rosters, liaising with Regional Manager, meeting store and regional KPIs
- Liaising with other Westfield businesses – including participation in Westfield businesses fashion parade and other promotional ventures
- Social Media presence and product promotion
Sales Assistant/Store Manager
GNC
- Cashier sales (sports and health supplements), stock replenishment, stocktake, ordering of stock
- Management of team – including creation of rosters, ensuring meeting of KPIs, timesheets
- Liaising with local businesses – including supplement tasting days with local Lorna Jane store, marketing and promotional events
- Social media presence and product promotion
General Duties Police Officer
Australian Federal Police
- Specific policing duties – individual and team duties (including meeting job specific KPIs, creation of arrest briefs, court appearances), front desk (administrative duties)
- Community liaison duties – such as youth groups, Hospitals and Mental Health departments, Parliamentary and Embassy groups, Indigenous groups, other Emergency Services, ‘sobering up shelter’, and local businesses
- Work within the Intel and Drugs/property departments – including the collection and collation of information provided by public and police, inputting of information and data into computer systems and databases, collection and registration of confiscated drugs, inputting of drug analysis reports
Sales Support Administrator
Peter Blackshaw Real Estate
- General administration tasks as required by the Sales Team
- Creation of Sales Contracts
- Assistant/scribe at Auctions
Laboratory Technologist
Gisborne Hospital Laboratory
- Assistant to heads of department in Haematology and Medical Microbiology
- Testing and analysis of patient samples
- Phlebotomy – in lab and ward rounds blood and sample taking and preparation
- Administration – including inputting of patient details, maintaining files and medical records, liaising with other hospital departments and health professionals
Education
Diploma of Counselling -
ACAP
01.2016
Certificate III in Fitness Instruction - undefined
Auckland University of Technology
01.2006
Bachelor of Biomedical Science - undefined
University of Wollongong
01.1999
Skills
- Report writing
- Incident reports
- Safety and security procedures
- Safety and security regulations
- Physical security
- Emergency response
- Incident response
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Problem-solving
ADDITIONAL INFORMATION
- Participation in various sporting teams and events (including Eastern Conference and University Games) and bodybuilding competitions
- Completion of specialist roles such as defensive driving, Operational Safety Training, restraints and firearms training
- WWCC
- “Got Soul” award2022 (staff member of the year)
- Participation in various community fundraising events
Certification
- WA Driver's License
- First Aid Certification
- Bachelor of Biomedical Science – University of Wollongong 1999
- Certificate III in Fitness Instruction – Auckland University of Technology, 2006
- Diploma of Counselling – ACAP, 2016
- Working With Children clearance – expire 04/2024 but willing to reapply
- Disability and Community Inclusion course – The Inclusive Movement, Karratha
- Completion of ITC training course – Ventia, 2023 (including mental health, workplace health and safety, and working with Indigenous population components)
- Apply Learning Theories in Counselling – October 2024
Timeline
Court Security Manager
VENTIA (contracted to Department of Justice)
Cleaner/Creche/Reception
Life and Soul Health Clubs
Au Pair/Nanny (live in and live out)
Private Childcare
Store Manager
Lorna Jane
Sales Assistant/Store Manager
GNC
General Duties Police Officer
Australian Federal Police
Sales Support Administrator
Peter Blackshaw Real Estate
Laboratory Technologist
Gisborne Hospital Laboratory
Certificate III in Fitness Instruction - undefined
Auckland University of Technology
Bachelor of Biomedical Science - undefined
University of Wollongong
Fleet Weapons Engineering Group Administrator (part of The Fleet Engineering Centre)
Royal New Zealand Navy
Diploma of Counselling -
ACAP
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