Christy Salachan
Bull Creek,WA
Summary
Highly knowledgeable and motivated Sales Engineer with a bachelor's degree in Commerce. I am very client-focused with extensive experience in managing high-value clients. I believe in building longstanding mutually beneficial relationships through transparency.
Overview
7
7
years of professional experience
Work History
Sales Engineer - Hagglunds Drive System
Bosch Rexroth
12.2022 - Current
- Assess equipment needs and determine system requirements
- Prepare cost estimates by studying customer application, consulting with engineers and other professional personnel
- Meeting with potential and existing customers to identify sales and revenue growth opportunities
- Working closely with various stakeholders such as the engineering team, project management team, logistics and the manufacturing plant in Sweden.
- Analyzed market trends, competitor performance and product strengths.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Submitted booking forecasts, monthly highlights and CRM entries.
Territory Manager
Cooper Fluid Systems
07.2021 - 12.2022
- Monitor and gain opportunity to tender on large projects and/or quotations within the territory
- Ensure key accounts are monitored and sound relationships are developed with all key stakeholders
- Assisting in the development of strategies to protect and grow business
- Ensure all customer complaints are handled and resolved in a professional and constructive manner
- Maintaining an up to date understanding of the market and major customer developments
- Translate and transform customers' requests into practical product/s which satisfy their specifications/needs and provide quotes and pricing on products accordingly
- Undertake product enquiries and maximize sales opportunities
- Report monthly and maintain weekly activity records (including new business) in line with requirements of the National Sales Management System.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Worked with vendors and suppliers to support timely delivery of products and services.
Account Manager
Diviv Group
07.2018 - 06.2021
- Ensure that we are fully resourced to meet the project requirements
- Write and present business proposals to established and prospective clients
- Review projects to ensure a clear understanding of the scope
- Plan, coordinate and manage employees/resources to deliver projects on time
- Implementing project plans and milestones based on the customer's project deadline
- Consistent monitoring of the budgets to deliver it within the scope
- Monitor employee/resource productivity in projects and optimize procedures to increase the profitability
- Dealing with customer inquiries and complaints promptly to avoid escalation
- Analyze each account/market trend to increase profitability.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Business Development Manager
Ricoh
03.2017 - 07.2018
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Education
Bachelor of Commerce (Accounting & Taxation) -
Curtin University
Skills
- Technical Knowledge
- Analytical
- Presentation Skills
- Communication
- People Skills
- Teamwork Skills
- Risk Analysis
- Problem Solving
- Project Management
- CRM
- Customer Service
- Relationship Management
- Adaptability
- Eager to Learn
- Emotional Intelligence
- Negotiation Skills
- Communication and Active listening
Languages
English Native
Malayalam Advanced
Hindi Advanced
Volunteer Experience
Healing International, Healing International is a WA based charity group engaged in helping the needy and disadvantaged people. Most of our projects offer support to improve the health care facilities and education for children in financially backward communities. As a committee member, I am involved with the overall running of the organization from fundraising events to conducting projects.
Hobbies and Interests
- Reading
- Mindfulness
- Spirituality
- Cycling
- Soccer
- Tennis
- Gym & MMA
Timeline
Sales Engineer - Hagglunds Drive System
Bosch Rexroth
12.2022 - Current
Territory Manager
Cooper Fluid Systems
07.2021 - 12.2022
Account Manager
Diviv Group
07.2018 - 06.2021
Business Development Manager
Ricoh
03.2017 - 07.2018
Bachelor of Commerce (Accounting & Taxation) -
Curtin University
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