Chrysel Reynolds
Morayfield,QLD
Summary
Keen individual that enjoys interacting with others and has the necessary social and technical skills to excel in varying forms of customer service and hospitality settings. Committed to enforcing rules, regulations, policies and procedures. Comfortable with constantly standing or walking and running. Welcoming and adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Committed to constantly improving all professionals skills and knowledge.
Overview
6
6
years of professional experience
Work History
Console Operator/Food Preparation Worker
Puma Energy Service Station
Glasshouse Mountains , QLD
11.2018 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
Front End Customer Service Associate
NightOwl
Kangaroo Point, QLD
03.2018 - 07.2018
- Performed cleaning duties to establish and maintain neat, organized and presentable front desk area.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
Front, Cook/Food Preparer
Vella's Fish Bar Xpress
Mackay, QLD
06.2016 - 12.2017
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained well-stocked stations with supplies for maximum productivity.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Bachelor of Fine Arts - Creative Writing
Queensland University of Technology
Kelvin Grove, QLDgrade 12 - undefined
St Patrick’s College
2017
Skills
- Organization and Time Management
- Work Planning and Prioritization
- Customer Service
- Effective Communication
- Team Oriented
- Interpersonal Skills
Timeline
Console Operator/Food Preparation Worker
Puma Energy Service Station
11.2018 - Current
Front End Customer Service Associate
NightOwl
03.2018 - 07.2018
Front, Cook/Food Preparer
Vella's Fish Bar Xpress
06.2016 - 12.2017
Bachelor of Fine Arts - Creative Writing
Queensland University of Technology
grade 12 - undefined
St Patrick’s College