Chuan He
Sydney,NSW
Summary
With a passion for solving complex challenges and turning data into actionable insights, I am a highly experienced supply chain professional, looking forward to embracing new challenges and delivering impactful solutions in the demand and supply planning field.
Overview
14
14
years of professional experience
Work History
Demand Planner
The Estee Lauder Companies Inc
Sydney, NSW
10.2021 - Current
- Spearhead the development and management of 18-month demand plans, serving as the key interface between Brand Marketing, Sales, Finance, and Supply Chain to align forecasts with business objectives.
- Lead and facilitate monthly SIOP meetings, reconciling variances, validating sales drivers, integrating inputs through collaboration with cross-functional teams, and uncovering opportunities for growth and improvement.
- Craft and refine dynamic forecast models by blending business intelligence, sales trends, and marketing insights. Lead pre- and post-launch reviews for new products, exit strategy, analyze halo/cannibalization impact, and address outliers to continuously drive the quality of the forecast.
- Generate actionable, data-driven insights on product and campaign performance, and determine the best practices for the business to stay ahead of the trend.
- Collaborate with the inventory planning partner to bridge supply-demand gaps. Communicate stock needs effectively, facilitate the inventory planning strategies and initiatives to boost fill rates, elevate service levels, and proactively address excess, obsolete, and write-off stocks.
- Cooperate with regional and global teams to drive continuous improvement in planning processes, bringing innovative ideas to life and taking decisive actions to achieve key performance targets
Merchandise Planner
Temple & Webster
Sydney, NSW
10.2020 - 10.2021
- Oversee and manage the Open-to-Buy for furniture categories, ensuring that the merchandise plan aligns with financial goals. Proactively identify risks and opportunities to keep the team informed and on track to meet or exceed targets.
- Manage category and line-level forecasts for indent and drop-ship products, ensuring alignment with the budget, and achieving forecast accuracy that exceeds expectations.
- Shape winning assortments by leveraging business intelligence and data. Lead range reviews, and design customer-centric assortment plans. Efficiently manage the exit of old or discontinued lines, keeping the product portfolio fresh and relevant.
- Collaborate with Buyers, Category Managers, to craft promotional strategies and markdowns that drive sales, margins, and inventory health.
- Partner with operations teams and suppliers to streamline replenishment within Open-to-Buy limits, maintaining optimal stock levels, and ensuring products are always available when customers need them.
Purchasing Officer
Temple & Webster
Sydney, NSW
05.2020 - 10.2020
- Manage the end-to-end procurement process.Oversee PO management and track order progress,ensuring cost-effective and timely deliveries.
- Collaborate with suppliers and freight forwarders to streamline inbound operations in areas such as inventory management, payment processes, quality assurance, and compliance with auditing requirements.
- Develop and publish supplier and freight forwarder KPIs.
Demand & Inventory Planner
Obrien Autoglass
Padstow, NSW
01.2014 - 03.2020
- Responsible for end-to-end planning of inventory purchased from O’Brien International supplier portfolios.
- Maintain the Demand Plan by analyzing sales data, identifying trends, seasonality, and life cycles. Gather market intelligence from Sales, Marketing, suppliers, and branch managers to proactively forecast and allocate new models to the network.
- Create and execute the Branch Replenishment Plan, and determine the optimal safety stock level.
Distribution Officer
Lush Australasia
Sydney, NSW
07.2011 - 01.2014
- Managed end-to-end order and delivery processes, including store replenishment, stocktakes scheduling, and delivery tracking, ensuring accurate and timely fulfillment.
- Lead stock control across store networks and distribution center. Oversee cycle counts and reconcile stocktakes variances to minimize discrepancies, and optimize inventory accuracy.
- Develop and publish a KPI dashboard, including out-of-stock, fulfillment rates, labor production, to facilitate resource allocation, production planning, and operational decision-making.
Education
Master of Commerce - Supply Chain Management
University of Sydney
Sydney10-2010
Bachelor of Arts - English Literature
Yantai University
China06-2008
Skills
- Inquisitive, creative, and driven
- Positive and can-do attitude
- Critical thinker and quick learner
- Attention to detail
- Collaboration and communication
- Strategic demand and inventory planning
- Strong stakeholder management
- Project management and adapt to change
- Customer-centered
- Data analysis and reporting
- Power BI, SQL, o9, AX, SAP, MS Office Suite
Personal Interests
- Travel & Culinary Exploration
- E-Commerce
- Language Learning
- Spirituality
References
References available upon request.
Timeline
Demand Planner
The Estee Lauder Companies Inc
10.2021 - Current
Merchandise Planner
Temple & Webster
10.2020 - 10.2021
Purchasing Officer
Temple & Webster
05.2020 - 10.2020
Demand & Inventory Planner
Obrien Autoglass
01.2014 - 03.2020
Distribution Officer
Lush Australasia
07.2011 - 01.2014
Master of Commerce - Supply Chain Management
University of Sydney
Bachelor of Arts - English Literature
Yantai University
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