CHUANNING MO
BELCONNEN
Summary
Dynamic Store Manager with a proven track record at Tree NB Pty Ltd, enhancing store traffic through innovative events and tech solutions. Skilled in performance appraisals and employee training, I excel in maximizing sales while fostering a customer-centric environment. Committed to operational excellence and strategic planning for improved performance.
Overview
2
2
years of professional experience
Work History
Store Manager of Operations
Tree NB Pty Ltd
02.2024 - Current
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
Branch Coordinator
MONEY CHAIN FOREIGN EXCHANGE
06.2023 - 01.2024
- Improved branch efficiency by streamlining processes and implementing time-saving strategies.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Maintained a clean, organized, and professional environment for both customers and employees.
- Supported the development of innovative solutions that improved overall customer experience.
Education
Advanced Diploma - Leadership And Management
Australian Workplace Skills Institute
Canberra, ACT02-2025
Diploma - Leadership And Management
Australian Workplace Skills Institute
Canberra, ACT02-2024
MBA - Marketing
University of New South Wales
Sydney, NSW03-2021
Bachelor of Science - Retial Management
Purdue University
West Lafayette, IN, USA12-2016
Skills
- Computer skills
- Performance appraisals
- Health and safety
- Employee training
Languages
Chinese
Native or Bilingual
English
Full Professional
Timeline
Store Manager of Operations
Tree NB Pty Ltd
02.2024 - Current
Branch Coordinator
MONEY CHAIN FOREIGN EXCHANGE
06.2023 - 01.2024
Advanced Diploma - Leadership And Management
Australian Workplace Skills Institute
Diploma - Leadership And Management
Australian Workplace Skills Institute
MBA - Marketing
University of New South Wales
Bachelor of Science - Retial Management
Purdue University
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