Hi, I’m
Chuck Wackerman
Hayborough,SA
It is never too late to be what you might have been.
George Eliot
Summary
Driven professional with a diverse background, including a pivotal role at Northrop Grumman Aerospace Systems, where I enhanced system reliability and team efficiency. Expert in schedule management and fostering teamwork, I excel in fast-paced environments, consistently delivering exceptional customer service and operational improvements. Skilled in conflict resolution and electronic communication, I am committed to achieving outstanding results through collaboration and technical proficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
years of professional experience
Work History
Orca's Taxis
Taxi Driver
05.2022 - Current
Job overview
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
- Used mobile application to connect with customers, track distances and report locations.
- Offered above-and-beyond service to every rider to encourage repeat business.
- Collaborated with fellow drivers to share information about potential clients or areas with high demand for taxi services.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Developed strong relationships with repeat clientele through consistent quality service.
Pet Let Property Management
Housekeeping Cleaner
12.2021 - Current
Job overview
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
- Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Adhered to professional house cleaning checklist.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Northrop Grumman Aerospace Systems
Senior Principal Engineer
10.2001 - 12.2021
Job overview
- Advanced company''s reputation for reliable service by consistently meeting client expectations through diligent monitoring and rapid issue resolution.
- Developed comprehensive documentation for mission operations, streamlining processes for future reference.
- Improved response time to system anomalies, maintaining optimal functioning through swift resolution of issues.
- Enhanced equipment and resource performance by conducting regular maintenance and system checks.
- Trained new team members in standard operating procedures, contributing to a cohesive work environment and increased efficiency.
- Served as a liaison between clients and technical staff, ensuring smooth communication regarding available mission services and requirements.
- Ensured uninterrupted data transmission for clients by monitoring and managing day-to-day operations.
- Diagnosed and resolved communication hardware and software issues.
Education
Community College of The Air ForceMontgomery, Alabama USA
Associate of Applied Science from Air And Space Operations Technology
07.1997
Skills
- Schedule Management
- Passenger Assistance
- Conflict resolution skill
- Mobile platforms
- Time Management
- Valid Driver's License
- Professional and Courteous
- Outgoing and Friendly
- Staff Training
- Electronic Communication
- Teamwork and Collaboration
- Customer service-focused
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsHealthcare benefitsCompany CultureWork-life balanceLanguages
English
Upper intermediate (B2)
Certification
Working With Chidren
Timeline
Taxi Driver
Orca's Taxis
05.2022 - Current
Housekeeping Cleaner
Pet Let Property Management
12.2021 - Current
Senior Principal Engineer
Northrop Grumman Aerospace Systems
10.2001 - 12.2021
Community College of The Air Force
Associate of Applied Science from Air And Space Operations Technology
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