Chun-En Chen (Elliot)
Gold Coast,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Floor supervisor
Yum Cha Cuisine Pacific Fair
10.2023
- Scheduled staff shifts and assigned duties to ensure efficient workflow.
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
- Monitored inventory levels and placed orders for additional stock as required.
- Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.
Citrus stacker/packer (mandarin,limes, lemon,grapefruit )
Gayndah Packers Pty Ltd
Gayndah, QLD
05.2023 - 09.2023
- Collaborated closely with other team members to ensure smooth workflow throughout shifts.
- Cleaned work areas daily, disposing of waste materials properly.
- Reported any damages or discrepancies in product quantity or quality to the supervisor immediately upon discovery.
Mandarin picker
Turnbury citrus orchard
Gayndah, QLD
04.2023 - 05.2023
- Monitored product quality, reporting problems to mitigate safety issues and improve processes.
- Followed quality control procedures to minimize errors.
Receptionist-> marketing
BMW Taiwan
Zhongshan District, Taipei City, Taiwan
01.2022 - 02.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Conducted market research to identify target audiences and competitors.
- Organized photo shoots related to product launches or special promotions when necessary.
Sales Associate
Nike Taiwan
Zhongshan District, Taipei City, Taiwan
12.2020 - 01.2022
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
Education
Department of Applied Foreign Languages
National Taipei University of Business
Food&Beverage
Yu Da High School of Commerce and Home Economics
Skills
- Customer Relations
- Collaboration
- Training & Development
- FLUENT IN Mandarin Chinese
- Self-Directed
- Friendly, Positive Attitude
Earlieststartdate
3-4weeks
Personal Information
- Available: Full time
- Visa: Working Holiday (417)-expiry 25/03/2025(Apply 801/820 visa in the end of this year)
- Date of Birth: 01/08/2000
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
References
References available upon request.
Timeline
Floor supervisor
Yum Cha Cuisine Pacific Fair
10.2023
Citrus stacker/packer (mandarin,limes, lemon,grapefruit )
Gayndah Packers Pty Ltd
05.2023 - 09.2023
Mandarin picker
Turnbury citrus orchard
04.2023 - 05.2023
Receptionist-> marketing
BMW Taiwan
01.2022 - 02.2023
Sales Associate
Nike Taiwan
12.2020 - 01.2022
Department of Applied Foreign Languages
National Taipei University of Business
Food&Beverage
Yu Da High School of Commerce and Home Economics
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