Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chun Hei Michael Lai

Wantirna South,VIC

Summary

Dynamic professional with a proven track record at Talami Restaurant and International Sports Camps Australia, enhancing operational efficiency and team performance. Skilled in workplace safety and multilingual communication (Cantonese, English, Mandarin), excelling in fostering team cohesion and maximizing talent through strategic coaching. Welcoming to people with different culture, lived in a multicultural city (Hong Kong) for 16 years. Dependable Storeperson known for high productivity and efficient task completion. Skilled in inventory management, logistical coordination, and quality control processes. Excel at time management, problem-solving, and teamwork, ensuring smooth operation in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Storeperson/Sales Assistant

EWaterFeatures
Melbourne, VIC
11.2024 - Current
  • Maintained accurate records of stock levels, deliveries and orders.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Assistant Soccer Coach

International Sports Camps Australia
Melbourne, VIC
01.2024 - Current
  • Seasonal Soccer Coaching Job
  • Improved player behavior through modeling and disciplinary interventions.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Provided fundamental soccer practices for kids with minimal soccer knowledge through a few days of time
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.

Floor Staff Member

Talami Restaurant
Glen Waverley, VIC
04.2023 - 08.2024
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained safety standards on the restaurant floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
  • Handled cash transactions efficiently while adhering to company policies for secure financial management.

Education

Bachelor of Engineering And Pharmaceutical Science -

Monash University
Melbourne, VIC
11.2027

High School Diploma -

St Andrews Christian College
Wantirna South, VIC
11.2023

Evangel College
Hong Kong

Skills

  • Session Preparation
  • Cleanliness and hygiene
  • Workplace Safety
  • Cash handling expertise
  • Reliability and punctuality
  • Replenishing merchandise
  • Sales professional

Accomplishments

Best and Fairest - Knox City Football Club U17s (2022)

Best and Fairest - Knox Churches Soccer Club U18s (2023)

Timeline

Storeperson/Sales Assistant

EWaterFeatures
11.2024 - Current

Assistant Soccer Coach

International Sports Camps Australia
01.2024 - Current

Floor Staff Member

Talami Restaurant
04.2023 - 08.2024

Bachelor of Engineering And Pharmaceutical Science -

Monash University

High School Diploma -

St Andrews Christian College

Evangel College

Similar Profiles

CREATE PROFILE
Chun Hei Michael Lai