Chunqiu Gu
Melbourne,VIC
Summary
Proven expertise in store maintenance and customer service, honed at Chongqing Yicai Technical College and Front Beach 31 Performing Arts Center. Excelled in stock rotation and engaging with patrons, significantly enhancing shopping and event experiences. Demonstrates a keen ability to maintain pristine environments and master merchandising techniques, ensuring operational excellence and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Commissary Clerk
Chongqing Yicai Technical College
Chongqing
11.2024 - 01.2025
- Followed established procedures for receiving deliveries from vendors ensuring that goods were properly stored upon arrival at the store.
- Prepared detailed monthly inventories of all supplies used in operations of the commissary facility.
- Assisted customers with locating products in the store, provided price quotes and answered questions about product features.
- Maintained a clean work area by sweeping floors, dusting shelves and wiping down counters throughout the day.
- Operated cash registers efficiently to process customer purchases quickly and accurately.
- Completed end-of-day paperwork such as cash register reconciliation forms, deposit slips and time sheets.
Concert Employee
Front Beach 31 Performing Arts Center
Shanghai
04.2022 - 04.2024
- Conducting ticket checking and on-site orientation.
- Organized and distributed concert tickets to patrons.
- Coordinated with production crew members on event logistics.
- Provided customer service to patrons before and during shows.
- Maintained a clean work environment both inside and outside of the venue.
Education
Bachelor of Business - Global Business
RMIT University
Melbourne, VIC06-2025
Skills
- Stock rotation
- Shelf stocking
- Cleaning procedures
- Store maintenance
- Product display
- Merchandising techniques
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Affiliations
- Work Experience – Previously worked as a Yecai Commissary at cashiers and stockists, handling tasks such as inventory management, cash handling, and order preparation.
- Customer Service – Assisted customers efficiently in previous job, improving communication and problem-solving skills.
- Part-time work – balanced work and studies successfully, showcasing time management and adaptability.
- Team Collaboration – Worked closely with team members to ensure smooth operations in a fast-paced environment.
Timeline
Commissary Clerk
Chongqing Yicai Technical College
11.2024 - 01.2025
Concert Employee
Front Beach 31 Performing Arts Center
04.2022 - 04.2024
Bachelor of Business - Global Business
RMIT University
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