ChunYan Fu
Wheelers Hill,VIC
Summary
Dynamic Retail Sales Manager with a proven track record at Cignall Mulgrave, excelling in customer service and sales expertise. Achieved significant sales growth through innovative merchandising and effective team leadership. Skilled in cash handling and inventory management, fostering a collaborative environment that drives results and enhances customer satisfaction.
Overview
12
12
years of professional experience
Work History
Retail Sales Manager
Cignall Mulgrave
01.2024 - Current
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
Retail Sales Manager
Tsg
03.2024 - 10.2024
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Retail Store Owner
Sunny Mini Market
01.2013 - 03.2023
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
- Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
- Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
Education
High School Diploma -
Changchun Uni
China06-1994
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Management
- Cash handling
- Store opening and closing
- Store maintenance
- Order processing
- Problem-solving
- Stocking and receiving
- Teamwork and collaboration
Languages
English
Professional Working
Chinese
Native or Bilingual
Timeline
Retail Sales Manager
Tsg
03.2024 - 10.2024
Retail Sales Manager
Cignall Mulgrave
01.2024 - Current
Retail Store Owner
Sunny Mini Market
01.2013 - 03.2023
High School Diploma -
Changchun Uni
Similar Profiles
Elizabeth LeElizabeth Le
Sale at CignallSale at Cignall
Erin HayesErin Hayes
Retail Sales Assistant at CignallRetail Sales Assistant at Cignall
Katie BertramKatie Bertram
Behaviour/Learning Support Specialist at Mulgrave Independent SchoolBehaviour/Learning Support Specialist at Mulgrave Independent School