Chu Yin Cheng
Keilor,VIC
Overview
5
5
years of professional experience
Summary
Knowledgeable massage therapist with 7 years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Service-minded, patient and flexible in challenging environments.
Skills
- Deep Tissue Massage
- Professionalism and Ethics
- Trigger Point Massage
- Reflexology Techniques
- Self-Care Practices
- Relationship building and management
- Business Management
- Effective Communications
- Cupping Therapy
- Staff Training
- Effective Communications
- Cupping Therapy
- Staff Training
- Support Emotional Needs
- Mediation
Education
Diploma - Early Childhood Education
Australian Learning Group
Melbourne, VIC09.2025
Work History
Massage Therapist
MyPlace Massage & Day Spa
02.2024 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Massage Therapist
Zen Holistic Health Clinic
09.2022 - 02.2024
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Massage Therapist
Green Leaf Massage Therapy
01.2019 - 08.2022
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Massage Therapist
MyPlace Massage & Day Spa
02.2024 - Current
Massage Therapist
Zen Holistic Health Clinic
09.2022 - 02.2024
Massage Therapist
Green Leaf Massage Therapy
01.2019 - 08.2022
Diploma - Early Childhood Education
Australian Learning Group
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