Chuyu Luo

Client Relationship Management:

• Led end-to-end client services for creative and post-production projects, ensuring efficient workflows and timely, high-quality deliveries. Maintained a consistently high level of client service and engagement throughout the project lifecycle, conducting creative and finishing briefing meetings with clients.

Cross-Functional Collaboration:

• Collaborated with diverse teams, including producers, clearance and trafficking teams, scheduling, creative, and technical personnel. Ensured strict adherence to delivery timelines and production briefs.

Creative Optimization:

• Drove creative optimization efforts, guaranteeing all work met rigorous technical and creative standards. Adhered to studio guidelines, checklists, and procedures, ensuring teams had up-to-date information. Identified areas for improvement in content quality control and internal workflows, providing valuable recommendations for optimization.

Billing Management:

• Effectively managed billing processes for 200+ assets monthly, playing a pivotal role in the generation of invoices.

Workflow Streamlining and Issue Resolution:

• ptimized internal workflows, promptly identifying and resolving issues to maintain a seamless project execution.

Team Support and Leadership:

• Served as the primary point of contact for team members, offering guidance, advice, and comprehensive training to new starters.

Creative Production:

• Produced over 200 creative assets monthly, including trailers, TV spots, social media assets and motion posters for global film studios. My client includes Sony Pictures, Paramount, and Crunchyroll. This spans across Australia, NZ, and various Asian Parcific territories.

Client Management:

• Acted as a primary point of contact for clients, and ensured satisfaction by addressing their needs and providing guidance on creative direction.

Optimization of Creative Processes:

• Played a pivotal role in optimizing creative processes which ensured the highest quality standard in the production of creative assets.

Communication and Collaboration Skills:

• Collaborated with in-house editors, motion graphics artists, external creative vendors, and outsourced talents.
• Ensured smooth communication and creative collaboration both internally externally.
• Negotiated quotes with third party talents, and tracked creative costs to ensure adherence to budget constraint

Creative Project Management:

• Led the creative development and production of short films, overseeing every stage from pre-production to post-production.
• Brainstormed ideas and collaborated with writers, directors, and cinematographers to bring captivating narratives to life.

Talent and Crew Resourcefulness:

• Recruited talents for key roles in front of and behind the camera, fostering a collaborative and creative work environment.

Social Media Marketing:

• Managed social media platforms, creating engaging content to build an audience and promote the films effectively.

• Utilized editing tools, including Adobe Premiere Pro for comprehensive video editing, sequencing, and project management.
• Worked on diverse projects, including promotional videos, social media content, commercials, and corporate videos, showcasing adaptability and versatility in video editing styles.
• Collaborated closely with creative teams, directors, and clients to understand project objectives and provide creative input, ensuring the final product aligns with the vision and brand guidelines.