Cian Kelly
Bondi,NSW
Summary
A bilingual business master's degree student aiming to pursue a career in sales. A hard-working and committed business professional with the ability to prioritise workloads. I possess the ability to work well within a team environment, as well as being able to use my own initiative where necessary. I enjoy working with people from different backgrounds and cultures to my own, something which I have learnt during my time in both Germany and the Netherlands.
Overview
5
5
years of professional experience
Work History
Business Development Representative
Publift
09.2023 - Current
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the team's overall success.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Cold-Calling
Account Executive
Atomic
02.2023 - 09.2023
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple projects simultaneously while maintaining organization and prioritizing tasks efficiently. Accounts included Enterprise Ireland, Grab, UniLever, Slack, and Salesforce.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Customer Service Representative
Dominos
11.2019 - 01.2022
- Take orders over the phone and in-store
- Handle cash and close the till at the end of the shift
- Deal with customer queries and complaints
Education
Master of Science MSc - International Business and Management
University of Groningen
Netherlands01.2023
B.B.S. - Business Studies and German
Trinity College Dublin
01.2021
Skills
CRM Management
Cold-calling
Salesforce
Relationship Building
Performance Tracking
Lead Development
Product Knowledge
Lead Generation
Accomplishments
- X-Culture Certificate
- Achieved 16% reply rate by trialling working 1:1 with AE.
- Proficiency in Microsoft Office Suite
Languages
German
Professional Working
Timeline
Business Development Representative
Publift
09.2023 - Current
Account Executive
Atomic
02.2023 - 09.2023
Customer Service Representative
Dominos
11.2019 - 01.2022
B.B.S. - Business Studies and German
Trinity College Dublin
Master of Science MSc - International Business and Management
University of Groningen
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