Summary
Overview
Work History
Education
Skills
Personal Information
References
Hobbies and Interests
Timeline
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Cian O'Connor

Cian O'Connor

Leederville,WA

Summary

Experienced and hardworking professional with over five years of strong background in the retail industry. Demonstrated expertise in exceptional customer service and driving sales growth. Proven track record of effectively managing inventory, optimizing merchandising strategies, and ensuring a seamless shopping experience for customers. Adept at building and maintaining relationships with clients and colleagues to achieve organizational goals. Excelled as a Mobile Gantry Operator with Calroc, quickly adapting to new work environments, understanding and following all health and safety requirements, and consistently delivering on performance targets. Seeking a hands-on role to further expand on current skills and contribute to a dynamic team.

Overview

6
6
years of professional experience

Work History

Trainee Manager

Victory's Centra
09.2018 - 04.2022
  • Responsibility for opening and locking up of the store
  • Ensuring the shop has the appropriate Covid 19 policies & procedures in place, in accordance with NPHET and Government Advise
  • Providing on-call assistance to Shop Owner and co-workers when required
  • Provided optimal assistance to the Shop Owner and co-workers when on duty
  • Overseeing day to day duties of running a busy retail outlet
  • Overseeing cashiers, shelf stockers, deli staff and all other employees
  • Addressing and dealing with customers' requests, comments, and complaints
  • Addressing co-workers ideas, comments and any concerns that might arise
  • Assisting in completing the staff duty roster
  • Promoting ongoing high staff morale among the work team
  • Monitoring shelve stocks and product displays
  • Overseeing and maintaining the general appearance and cleanliness of the store
  • Dealing with any Health & Safety concerns that may arise including Fire Safety
  • Training new staff members and overseeing ongoing training of current staff
  • Completing ongoing training pertinent to the role- eager to keep skills up to date and current
  • Responsible for ordering and receiving the deliveries- working alongside delivery workers and maintaining good work relations
  • Responsible for pricing goods, price changes of goods, handling damaged products, and return of goods
  • Dealing with product representatives and other people that I might meet when working such as maintenance workers
  • Answering the phone, dealing with phone calls in the absence of the Shop Owner and making any necessary phone calls
  • Responsible for other various day to day jobs and the necessary paperwork to ensure the upkeep and smooth running of the store
  • Being reliable, punctual, flexible and trustworthy
  • Maintaining cheerful, friendly, calm demeanor while heading the team in a managerial role

Replenishment Manager

Tesco Superstore
05.2022 - 08.2023
  • Conducted root cause analysis on supply chain inefficiencies, recommending corrective actions for continuous improvement.
  • Collaborated with cross-functional teams to ensure timely delivery of products, enhancing customer satisfaction.
  • Improved inventory management by implementing efficient replenishment strategies and monitoring stock levels.
  • Trained and supervised team members on effective replenishment techniques, improving overall efficiency.
  • Maintained a safe working environment by enforcing safety protocols and providing necessary training to staff.
  • Created a collaborative work environment by fostering open communication between team members and departments involved in the replenishment process.
  • Optimized warehouse operations by streamlining processes and implementing best practices in inventory control.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Oversaw floor staff and maintained efficiency in fast-paced environment.

Mobile Gantry Operator

Calroc
03.2024 - 09.2024
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Led cross-functional team project that improved communication between departments, enhancing overall operational efficiency.
  • Maintained organized work area by cleaning and removing hazards.

Education

Bridge And Gantry Crane -

Mandurah Safety & Training Service Pty Ltd
Greenfields, WA
05.2024

White Card -

Paragon Corporate Training
Perth, WA
02.2024

Skills

  • Excellent Time Management
  • Adaptable to changing circumstances
  • Ability to Multitask
  • Ability to Work in a Team
  • Excellent Communication Skills
  • Affable and outgoing nature
  • Ability to work on my own initiative
  • Reliable and Punctual
  • Experienced and eager to learn

Personal Information

  • Date of Birth: 08/15/00
  • Nationality: Irish
  • Driving License: Full Driver's Licence

References

References available upon request

Hobbies and Interests

  • I have always been interested in piano and have been learning and playing since 2010. I have completed all of the Royal Irish Academy of Music grades. I have performed for an audience on a number of occasions, including, for the Resident's of Kilmainhamwood Nursing Home and at different family occasions.
  • I also enjoy live concerts including those of Pianist Ludovico Einaudi.
  • I was a member of 6th Cavan Kingscourt cubs and scouts for many years from a young age. There I learned many Practical and Social Skills such teamwork, time management, initiative, planning, and commitment.
  • I enjoy playing pool and watching different snooker tournaments.


Timeline

Mobile Gantry Operator

Calroc
03.2024 - 09.2024

Replenishment Manager

Tesco Superstore
05.2022 - 08.2023

Trainee Manager

Victory's Centra
09.2018 - 04.2022

Bridge And Gantry Crane -

Mandurah Safety & Training Service Pty Ltd

White Card -

Paragon Corporate Training

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Cian O'Connor