Overview
Work History
Education
Skills
Timeline
Generic

Ciara Clarke

LABRADOR,QLD

Overview

10
10
years of professional experience

Work History

Manager

The March Hare
08.2015 - 10.2018

This was a live-in position

1. Hire, train, and supervise bar staff.

2. Create staff schedules, assign duties, and ensure adequate coverage during peak hours.

3. Provide ongoing coaching and feedback to staff to maintain high standards of performance and professionalism.

4. Manage inventory levels, order supplies, and monitor beverage costs to maximize profitability.

5. Interact with customers to ensure a positive and enjoyable experience, addressing any concerns or issues promptly and professionally.

6. Ensure compliance with all relevant health, safety, and licensing regulations.

7. Implement pricing strategies, promotions, and upselling techniques to maximize sales and profitability.

Weighbridge Operator

Bryan Hirst Ltd
07.2012 - 01.2015

I was employed as a weighbridge operator and office administrator

My duties included

1. operate the weighbridge equipment to accurately measure the weight of incoming and outgoing vehicles.

2. Maintaining electronic records of weighing transactions, including entering data into computer systems, generating reports, and archiving records for future reference.

3. Cash handling

4. Customer service



Team Leader / Staff Training

National Tutoring
04.2010 - 05.2012


My duties included

Collaborate with department heads and managers to identify training needs and objectives.

1. Design and develop training programs and materials, including manuals, presentations, and online resources.

2. Ensure that training programs align with organizational goals, policies, and procedures.

3. Identify skill gaps and areas for improvement among employees through assessments and performance evaluations

4. Provide ongoing coaching and support to employees to enhance their performance and productivity.

Appointment Setter

National Tutoring
02.2009 - 04.2010


1. Contact leads via phone, email to schedule appointments with our sales representatives

2. Coordinate calendars and schedules to find suitable meeting times for both clients and internal team members.

3. Confirm appointment details with clients and provide information about our products and services.

Education

VTCT Level 3 Sports Massage Therapy NVQ 3 - Sports Massage

Eastleigh College
England
07.2015

VTCT Level 2 Beauty Therapy NVQ Level 2 - Beauty Therapy

Eastleigh College
England
07.2014

Skills

  • Recruitment
  • Scheduling Staff
  • Front of House Management
  • Event Coordination
  • Inventory Management
  • Data Entry
  • Friendly, Positive Attitude
  • Money Handling

Timeline

Manager

The March Hare
08.2015 - 10.2018

Weighbridge Operator

Bryan Hirst Ltd
07.2012 - 01.2015

Team Leader / Staff Training

National Tutoring
04.2010 - 05.2012

Appointment Setter

National Tutoring
02.2009 - 04.2010

VTCT Level 3 Sports Massage Therapy NVQ 3 - Sports Massage

Eastleigh College

VTCT Level 2 Beauty Therapy NVQ Level 2 - Beauty Therapy

Eastleigh College
Ciara Clarke