Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Ciara Hood

Summary

My commitment and loyalty has encouraged my previous employers to entrust me with important responsibilities and also gives them the confidence that the job will be completed in an efficient and professional manner.

Experienced with coordinating administrative tasks and maintaining organised office environments. Utilises strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Motivated professional with extensive experience in support and administrative tasks.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Administrative Assistant

CAAAPU
07.2024 - Current


  • Implementation and support of new cloud based systems
  • Review and utilise existing systems
  • Intake administration
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • · General ad hoc administrative duties and support

Accounts & Administration

DTA Contractors Pty Ltd
07.2018 - Current
  • All Accounts related duties including, Purchases, Sales, Bank Reconciliations, BAS, Reporting, Cashflow & Forecasts
  • Weekly payroll of approximately 25 employees
  • Management of Business Finance Agreements, Insurances and Bank Guarantees
  • Calendar management of Senior Management
  • Fleet Management (approx
  • Value $3 Mil) for both company heavy Plant and Light Vehicles
  • This includes monitoring and scheduling repair and maintenance, services and financial tracking through cloud based program, Gearbox
  • Administration and ongoing development of company safety procedures, including reviewing records, monitoring site attendance of staff, subcontractors, visitors, Plant and equipment through cloud based programs
  • Implementation and maintenance of cloud based software programs
  • Compliance and renewal of company's Industry and Federal Accreditations
  • Tender preparations and document finalisation
  • Administration support to Project Management team

Administrative Assistant

Vanguard Homes
02.2016 - 07.2018
  • Collating relevant documentation in or order to apply for necessary construction permits and insurances
  • Liaising with the business director, builder and contractors in order to schedule work to be completed in a time efficient manner
  • Applying for power connections/disconnections and monitoring all water and electricity accounts of current projects
  • Preparation and distribution of promotional material
  • Raising purchase orders, entering supplier invoices and allocating payments using MYOB
  • Monthly/Quarterly account reconciliations

Senior Administrative Assistant

Bodysmart Health Solutions
02.2013 - 05.2015
  • Reception duties as required which included operating the busy telephone switch board and taking accurate messages, greeting and directing patients, scheduling appointments and rooms, booking, scheduling and monitoring Pilates courses
  • Duties also included processing Hicap, credit card and cash payments, providing support to the management and clinical team
  • Assisting the MD with any task provided (including but not limited to appointment scheduling, staff supervision and instruction, financial reporting and recruitment)
  • Assessment report proofing (of confidential documentation)
  • Creating detailed quotations and providing accurate invoices using MYOB
  • Accounts receivable including reconciliations and banking
  • Corresponding with new and regular customers to establish and maintain strong business relations
  • Diary management
  • Completed MYOB; Advanced processes course (received certification)

Office Manager

Crown Trade Windows LTD
01.2003 - 01.2010
  • Originally recruited to the position of Office Junior, I was quickly promoted to Administrator and subsequently appointed to the position of Office Manager
  • My responsibilities included: Liaising with customers to ensure the highest quality of service delivery
  • Processing customer's quotations and orders in a timely fashion
  • Prioritising orders and scheduling deliveries on a daily basis
  • Payroll within SAGE accounting system
  • Accounts receivable and payable
  • Processing invoices
  • Maintaining excellent working relationships with both customers and suppliers through quality of service and personable manner
  • Recruiting and managing staff (fostering good inter-staff relations)
  • Completed CWT course (received certification)

Education

Cert Certificate IV - Accounting and Bookkeeping

Charles Darwin University

Diploma of Business -

Charles Darwin University

GNVQ - Business Studies

North Warwickshire and Hinckley College

Skills

  • Data entry
  • Office administration
  • Time management
  • Administrative support
  • Customer and client relations
  • Computer proficiency
  • Office management
  • Professional communication
  • Business administration
  • Payroll and budgeting
  • Accounting support
  • Reception oversight

Certification

  • First Aid Certified
  • Clean C Class Drivers Licence

Timeline

Administrative Assistant

CAAAPU
07.2024 - Current

Accounts & Administration

DTA Contractors Pty Ltd
07.2018 - Current

Administrative Assistant

Vanguard Homes
02.2016 - 07.2018

Senior Administrative Assistant

Bodysmart Health Solutions
02.2013 - 05.2015

Office Manager

Crown Trade Windows LTD
01.2003 - 01.2010

Diploma of Business -

Charles Darwin University

GNVQ - Business Studies

North Warwickshire and Hinckley College

Cert Certificate IV - Accounting and Bookkeeping

Charles Darwin University

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Ciara Hood