Ciara Mortimer
Armadale,Australia
Summary
A self-motivated driven individual ready to begin a successful career in the work industry. Equipped with a can-do attitude, a great attention to detail, the ability to communicate effectively with other colleagues, stakeholders and customers. I have been commended by my previous employers as an exceptional person with a strong work ethic, integrity and a positive personality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Volunteer
RSPCA Animal Rescue
01.2024 - 06.2024
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
- Walking dogs.
Apprentice Butcher
Tenderwest Meats
10.2018 - 10.2020
- Learning all basics of butchering and customer service
- Mincing beef and making sausages
- Handled customer inquiries and suggestions courteously and professionally.
- Boning chickens
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled equipment, chemicals, and materials properly and with caution.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Cleaning all equipment and machinery
- Answered constant flow of customer calls with minimal wait times.
- Arranged cuts of meat and placed cuts in display case to create visually appealing selection, boosting sales.
- Learning about cuts of meat and the best way to present the cabinet for customers
- All aspects of Quality Assurance.
- Rotated products to reduce meat spoiling and waste.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Weighed, labeled and priced variety of cuts of meat for on-demand selection.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Used cash registers to total sales and collect money from customers.
- Facilitated cold storage, stock control and safe movement of meat and poultry in butchery environment.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
Pick/Packer
Australian Produce Brokers
06.2018 - 11.2018
- Manual lifting of boxes up to 15kg
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Cleaning and sorting vegetables
- Checking vegetables
- Packing vegetables into crates and boxes
- Filling out paperwork and stock intake.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Kept work areas neat, clean and free from debris.
Barista
Hyden Bush Bakehouse
01.2016 - 04.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Monitored food temperatures to comply with safety regulations.
- Tracked food production levels, meal counts, and supply costs.
- Prepared salads, hot meals and sandwiches for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Bookman House/Volunteer
01.2012 - 01.2014
- Answering phone calls
- Greeting clients
- Booking appointments
- General dutiesHouse Keeping and general duties
- Manual lifting: Laundry, furniture, cleaning equipment
- General commercial cleaning: Bathroom, bedroom, kitchen
- Understanding MSDS and implementing procedures
- Work effectively in a team and autonomously
- Implement safe working practices: identify potential hazards
- Cash handling
- Stock take of retail goods
- Customer service.
Education
Certificate III in Animal Care -
Applied Vocational Training
Ascot, WA06.2024
Certificate II in Animal Care -
Applied Vocational Training
12.2023
Certificate II in Building and construction (painting and decorating preapprenticeship) -
South Metropolitan TAFE
Thornlie, WA10.2017
. - Completion of Year 11
Cecil Andrews Senior High School
Armadale, WA12.2015
Certificate II in Retail, Make-up And Skin Care - Beauty Industry
South Metropolitan TAFE
Fremantle, WA04.2015
Skills
- Fast Learner
- Dexterity
- Customer Service
- Efficient Precision
- Reliable
- Machinery Maintenance
- Sanitation Procedures
- Multitasking Abilities
- Problem Resolution
- Decision-Making
- Quality Assurance
- Task Prioritization
- Basic Math
- Data Management
- Critical Thinking
Certification
- Responsible Service of Alcohol
- RSG
- White Card
- C-Class Drivers License
Referee's
Mike Fielder Tina Pugh
Tenderwest Meats Bookman house
Owner 0413064154
0419969274
Rachael Tarnawskyj Wendy
Australian Produce Brokers Hyden Bush Bakehouse
Manager Owner
0423850887 0400625477
Stephanie Ingoe
RSPCA
Teacher for AVT
stephanie.ingoe@appvoc.com
Timeline
Volunteer
RSPCA Animal Rescue
01.2024 - 06.2024
Apprentice Butcher
Tenderwest Meats
10.2018 - 10.2020
Pick/Packer
Australian Produce Brokers
06.2018 - 11.2018
Barista
Hyden Bush Bakehouse
01.2016 - 04.2017
Bookman House/Volunteer
01.2012 - 01.2014
Certificate III in Animal Care -
Applied Vocational Training
Certificate II in Animal Care -
Applied Vocational Training
Certificate II in Building and construction (painting and decorating preapprenticeship) -
South Metropolitan TAFE
. - Completion of Year 11
Cecil Andrews Senior High School
Certificate II in Retail, Make-up And Skin Care - Beauty Industry
South Metropolitan TAFE
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