Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Ciara Rudd

Kiama,NSW

Summary

Reliable Manager with proven experience in building relationships, time management, and adaptability. Skilled in utilising sales strategies, understanding customer psychology, and adapting to diverse buyer needs. Driven by a strong work ethic and a passion for empowering entrepreneurs, I am motivated to contribute my values, skills, and dedication to a company that values growth, innovation, and client success. I love that the e-Learning space allows individuals to access high-quality education anywhere, anytime, and gives them knowledge, education and skills that can benefit them for a lifetime

Overview

3
3
years of professional experience

Work History

Sales Training

New World Sales
09.2024 - Current

• Completed advanced training in sales techniques, psychology-driven strategies, and effective communication.

• Gained expertise in understanding diverse buyer types and personality profiles to enhance client relationships and drive business growth.

• Focused on practical application of high-converting sales strategies and decision-making skills.

• Attended comprehensive sales training to deepen my understanding of effective techniques and improve my sales strategy.

Manager

Perfect Break Cafe
Gerringong, NSW
09.2021 - Current

• Led and motivated employees to stay productive and engaged in their work.

• Maintained a professional, organized, and safe environment for the team.

• Enhanced customer satisfaction by providing exceptional customer experiences, resolved conflict with empathy and quick problem solving skills to maintain customer experience and brand reputation.

• Improved marketing strategies to attract new customers and boost business visibility by leveraging social media platforms and creating compelling content to build trust and drive engagement.

• Used analytics to identify opportunities for business growth and improvements.

• Assessed employee performance and provided constructive feedback to foster skill development.

• Built high-performing teams through effective recruitment, onboarding, and development initiatives.

• Set team priorities, managed schedules, and monitored performance to ensure goals were met.

Education

Certificate II - Outdoor Education -

Kiama High School
Kiama
08-2020

Skills

✔️ Invested in self-education

✔️ Time management abilities

✔️ Adaptability

✔️ Negotiation

✔️ Take on feedback, and implement quickly

✔️ Organisation skills

✔️ Customer Relations

✔️ Problem-solving abilities

✔️ Communication Skills

✔️ Problem-solving aptitude

Accomplishments

  • Supervised a team of 20+ staff members
  • Resolved team communication issues, leading to smoother service and increased upselling opportunities.

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Sales Training

New World Sales
09.2024 - Current

Manager

Perfect Break Cafe
09.2021 - Current

Certificate II - Outdoor Education -

Kiama High School
Ciara Rudd