Summary
Overview
Work History
Education
Skills
Certification
Timeline
Reference
Generic
Ciara Thompson

Ciara Thompson

Malvern East

Summary

Enthusiastic and adaptable, I bring over 4 years of experience in delivering high-quality customer experiences and have a strong commitment to exceptional service. I am eager to leverage my background in hospitality to contribute positively to a collaborative and customer-focused team.

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Overview

4
4
years of professional experience
1
1
Certificate

Work History

McDonald's Crew Member/Crew Coach

McDonald's
10.2020 - Current
  • Demonstrated proficiency in serving and interacting with a high volume of customers, ensuring personalised recommendations and memorable experiences.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Utilised effective communication skills to collaborate with diverse team members, management, and customers, fostering a positive and inclusive environment.
  • Implemented strict adherence to health and safety regulations, ensuring a clean and organised work environment and minimising risks
  • Adapted quickly to changing demands during peak hours, showcasing resilience and maintaining composure in high-stress situations.
  • Transitioned into a leadership role as Crew Coach, providing guidance, training, and delegation of tasks to team members, fostering teamwork and achieving store goals.

Turtle Conservation Volunteer

IVHQ
03.2024 - 03.2024
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma -

Korowa Anglican Girls' School
Glen Iris
11.2023

Skills

  • Teamwork and Collaboration
  • Effective Communication
  • Resilience
  • Leadership and Coaching
  • POS Terminal Operation
  • Customer Service

Certification

  • HLTAID009 Provide cariopulmonary resuscitation, Short Courses Australia
  • SITXFSA001 Use hygienic practices for food safety, Short Courses Australia

Timeline

Turtle Conservation Volunteer

IVHQ
03.2024 - 03.2024

McDonald's Crew Member/Crew Coach

McDonald's
10.2020 - Current

High School Diploma -

Korowa Anglican Girls' School

Reference

Charlotte Gatehouse

Assistant Store Manager, McDonald's 

Email: charlotteg.mcd@gmail.com 



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Ciara Thompson