Ciara Withington

• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
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• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Enhanced customer satisfaction by providing prompt and friendly service.
• Used POS system to accurately enter orders and process payments.
• Resolved customer complaints professionally, resulting in repeat business and positive reviews.
• Participated in staff training sessions, improving overall team efficiency.
• Supported store operations by completing opening and closing procedures efficiently.

I worked here on a voluntary basis whilst completing my Duke of Edinburgh award. My duties involved:

• Greeting customers and offering assistance with merchandise if required.
• Pricing and labeling items.
• Completing daily tasks accurately and on-time to support shop needs.