Ciarah-Jo Lamers

Supporting Individuals:

• Facilitate the implementation and maintenance of personalized recovery plans.
• Provide emotional support and guidance to individuals, fostering emotional wellbeing.
• Adopt a holistic approach to support, addressing physical health and mental distress.
• Include family members, carers, and significant individuals in the recovery process as directed.
• Address critical incidents and crises according to organizational policies and procedures.
• Work within a person-centered framework, promoting self-determination and choice.
• Build rapport with service users to foster trust and collaboration.
• Assist service users in developing essential life skills to enhance their independence.
• Ensure timely completion of all necessary documentation.
• Actively participate in internal meetings, supervision sessions, and training activities.
• Contribute to the development of policies, best practices, and quality improvement initiatives.
• Maintain facilities and property in compliance with relevant regulations and standards.

• Support clients in the disability justice interface.
  •
  Effectively provide a range of support and assistance byway of services to people
  supported by Outcare in addition to other duties as directed by the Team Leader.
  •
  communicate and interact with clients, within the limits of professional boundaries, to
  ensure that appropriate help and support is being provided to meet every individual
  client's needs.
  •
  Coordinate and work with prison staff to ensure al prison visits are well regulated and
  all visitors fulfil the necessary formalities.
  •
  Develop and maintain strong links and relationships with stakeholders for the purpose
  of referrals, networking and other services required forthe clients.
  •
  Manage and update client data, statistics and relevant records in a timely and accurate
  manner whilst adhering to Outcare's privacy and confidentiality policies.
  •
  Ensure all complex needs related documentation and record management is
  conducted
  in line with Outcare's contractual and legislative policies and protocols.
  •
  Effectively manage and account for program assets by accurately taking stock and
  reporting any loss or damage.
  •
  
  Demonstrate and maintain high levels of integrity and respect with clients to ensure
  that
  all non‑discrimination and equality standards are met.
  •
  Foster a culture of continuous improvement in client services by initiating, contributing
  to, and implementing service quality improvement ideas and practices across all cases.
  •
  Ensure all service delivery, record management and document control practices
  adhere
  to Outcare's privacy and confidentiality policies.
  •
  Embrace and integrate Outcare's Vision, Mission and Values into al aspects ot therole.
  •
  Conform to Outcare's conditions of employment, Code ofConduct, organisational
  policies and procedures and associated legislative requirements.
  •
  Undertake other reasonable duties are directed.