Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Ciaran Scully

Wandina,WA

Summary

Highly skilled Bar Manager with solid background in all aspects of bar operations. Proven ability to manage and motivate teams while ensuring high-quality customer service. Possess strong skills in inventory management, cost control, staff training, and development. Notable impact made on previous work through increased efficiency in service delivery and improvements in overall customer satisfaction.

Overview

24
24
years of professional experience

Work History

General Manager

The Provincial Geraldton
Geraldton, WA
03.2015 - Current
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability.
  • Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
  • Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
  • Negotiated purchase agreements with vendors to obtain best pricing on supplies.
  • Resolved customer complaints regarding quality of food or beverage service in a timely manner.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Manager

Dome CAfe
Geraldton, WA
04.2010 - 01.2015
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Provided leadership during times of organizational change or crisis situations.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.

Chef

Romany
Perth, WA
09.2003 - 04.2010
  • Planned menus, ordered supplies and managed kitchen staff.
  • Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
  • Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
  • Trained new chefs on proper cooking techniques and menu items.
  • Prepared high-quality dishes according to established recipes.
  • Inspected kitchen equipment for cleanliness and functionality prior to use.

Apprentice Chef

Lakers Tavern
Thornlie, WA
08.2000 - 09.2003
  • Prepared, cooked and served meals according to recipes and menus.
  • Assisted in ordering food supplies and maintaining inventories of ingredients.
  • Operated kitchen equipment such as mixers, blenders, slicers, ovens, grills and fryers.
  • Plated dishes according to instructions provided by head chef or sous chef.
  • Cleaned dishes, pots, pans and other kitchen utensils using appropriate cleaning products.
  • Checked quality of raw materials before use to ensure freshness of product.
  • Communicated effectively with other kitchen staff during meal preparation times.
  • Assisted head chef by chopping and preparing cooking ingredients.
  • Rotated food stock, using up older items first and rejecting expired goods.
  • Distributed food to service staff for prompt delivery to customers.

Skills

  • Staff Supervision
  • Loss Prevention
  • P&L Management
  • Staff Training
  • Product Development
  • Leadership

Accomplishments

  • Qualified Chef
  • Approved Manager

Timeline

General Manager

The Provincial Geraldton
03.2015 - Current

Manager

Dome CAfe
04.2010 - 01.2015

Chef

Romany
09.2003 - 04.2010

Apprentice Chef

Lakers Tavern
08.2000 - 09.2003

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Ciaran Scully