Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Locations
Certification
References
Timeline
Generic

Ciju Jose

Innaloo

Summary

A talented and effective communicator who has an energetic approach to work and a friendly personality, inspirational leader and an expert motivator who is hungry to learn and keen to develop his career further. Seeking a challenging and rewarding job where I can effectively use my knowledge and skills to make a positive contribution to the company and to reach a position of key responsibility. Adept at handling the stressful demands of working with at-risk youth. Knowledge of relevant laws such as Human Rights Act.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Support Worker

Emerge Aotearoa
08.2021 - 11.2023
  • Teaching People with mental illness basic living skills such Budgeting ,Cooking and arts and musics
  • Mentor youth to make positive life choices. and also support clients with the network in the community,eg educational provider.
  • Helping People with mental addiction and disability to grow and successfully transition back to the community.
  • Accompanying clients to court ,Work and income ,Health and Other appointments.
  • Help the client to set and achieves goal such as avoiding drugs.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.

Support Worker

Aspire Community Support
11.2020 - 11.2023
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Drive Clients for recreational activities.
  • Accompany clients to court, Work and Income, health and other appointments
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Support clients' families by listening to them and giving advice on how they can be supportive.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Facilitated peer support groups to help clients connect with others.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.

Customer service representative

BP2GO
10.2019 - 11.2020
  • Maintaining a positive, empathetic and professional attitude toward customersat all times.
  • Communicating with customers through various channels.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.

Shift Manager

Dominos
07.2018 - 10.2019
  • Produce quality products
  • Ensure image of store to standard (cleaning)
  • Complete necessary paperwork
  • Prepare store for rushes
  • Operate computer systems
  • Ensure team and customer safety

Education

Graduate Diploma in Management -

Nelson Marlborough Institute of Technology
09.2017

MBA (Travel and Tourism) -

Christ University
06.2015

BBA -

Mar Augusthinose
06.2013

Skills

  • Ability to Work Under Pressure
  • Fast Learner
  • Problem Solving
  • Leadership
  • Time Management
  • Computer Skills
  • Adaptability
  • Communication
  • Hard Working
  • Strong report writing
  • Planning and assessment

Additional Information

  • Full right to work in Australia.
  • Valid WA Driver licence
  • Working with children check
  • NDIS Clearance check
  • Fully vaccinated to Covid.
  • Ability to obtain 395 application clearance.

Personal Information

  • Date of Birth: 12/08/1991
  • Nationality: Indian
  • Visa Status: Australian Permanent resident

Locations

15/54 Hertha Road, Innaloo, WA, 6018, Australia

Certification

  • First Aid Including CPR
  • Epilepsy Training
  • De-escalation Training.
  • Client Right and preventing neglect and abuse
  • Fire Safety


References

  • Jincy Benu, Support Manager, Aspire Community Support,

      Jincy.benu@aspire.org.nz, +64294838979

  • Rony George, Team Leader, Aspire Community Support,

     +64220166380

Timeline

Support Worker

Emerge Aotearoa
08.2021 - 11.2023

Support Worker

Aspire Community Support
11.2020 - 11.2023

Customer service representative

BP2GO
10.2019 - 11.2020

Shift Manager

Dominos
07.2018 - 10.2019

Graduate Diploma in Management -

Nelson Marlborough Institute of Technology

MBA (Travel and Tourism) -

Christ University

BBA -

Mar Augusthinose

Similar Profiles

CREATE PROFILE
Ciju Jose