Cilene Loyola Ramirez
Norwest,Australia
Summary
Approachable and enthusiastic professional with excellent communication and customer service abilities. Skilled at thriving in dynamic retail settings, with a solid understanding of sales strategies and techniques. Proficient in processing transactions, managing inventory, and committed to boosting customer satisfaction while achieving sales targets.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Renner Store
02.2022 - 09.2023
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Bag, box or gift-wrap packages
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
Sales Assistant
Zara
12.2020 - 01.2022
- Welcomed customers and helped determine their needs.
- Maintained updated knowledge of current trends and popular products in the retail industry.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Sales Assistant
H&M
01.2018 - 04.2019
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Improved store appearance with effective merchandising and creative displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
Education
Leadership -
Hillsong College
Sydney, NSW12.2027
Production Engineering -
Universidade Anhembi Morumbi
12.2017
Industrial Engineering -
Universidad Privada del Norte
12.2013
Skills
- Fast-paced environment
- Quick learner
- Reliable
- Dedicated
- Customer service
- Attention to detail
- Team player
- Enthusiastic attitude
- Cash handling
- Stock management
Languages
English
Spanish
Portuguese
Personal Information
Available: Casual Contract
Timeline
Sales Assistant
Renner Store
02.2022 - 09.2023
Sales Assistant
Zara
12.2020 - 01.2022
Sales Assistant
H&M
01.2018 - 04.2019
Production Engineering -
Universidade Anhembi Morumbi
Industrial Engineering -
Universidad Privada del Norte
Leadership -
Hillsong College
Similar Profiles
Mariana Gomes MüllerMariana Gomes Müller
Customer Service Representative at Renner (department store)Customer Service Representative at Renner (department store)
Debbie GarrisonDebbie Garrison
Senior Account Manager at Sims & Renner InsuranceSenior Account Manager at Sims & Renner Insurance
Kelley A PritchettKelley A Pritchett
Executive Administrator at L.E.R., Inc. dba Renner Sports Surfaces, a Tarkett Sports CompanyExecutive Administrator at L.E.R., Inc. dba Renner Sports Surfaces, a Tarkett Sports Company
SWARTI SANDHITA DEVISWARTI SANDHITA DEVI
Executive Assistant/Marketing Coordinator/Office Administrator at Modern Painting GroupExecutive Assistant/Marketing Coordinator/Office Administrator at Modern Painting Group
Swarti Sandhita DeviSwarti Sandhita Devi
HR Consultant at JasFiji Accounting and ConsultingHR Consultant at JasFiji Accounting and Consulting