International student at JCU with over 4 years of customer service experience. Demonstrates strong adaptability and a commitment to skill development in diverse environments. Proven ability to learn quickly and apply knowledge effectively to enhance customer satisfaction.
Overview
4
4
years of professional experience
7
7
Certifications
Work History
Kennel Technician
Charlotte Kennels
Indian Trail, NC
07.2022 - 01.2026
Bathed dogs using grooming techniques tailored to breed standards and medical conditions.
Maintained a calm and organized environment in the kennel area, minimizing stress for animals through regular exercise, socialization, and enrichment activities.
Executed routine grooming tasks, including nail trims, ear cleanings, and baths, ensuring optimal pet hygiene.
Managed basic care for overnight boarding pets, including feeding, exercise, and monitoring health.
Monitored supply levels for pet care items, including food, medication, and cleaning agents, ensuring readiness for daily operations.
Lifeguard
Aquatech Pool Management
Indian Trail, NC
05.2025 - 09.2025
Monitored pool area, ensuring safety of swimmers and enforcing compliance with pool rules.
Addressed inquiries and resolved conflicts to enhance customer experience for all patrons.
Inspected pool equipment regularly, reporting maintenance and repair needs to ensure operational safety.
Participated in ongoing training sessions to enhance lifeguarding skills and stay up-to-date on CPR/AED techniques.
Summer Camp Counselor
Coach Conroy's All Sports Camp
Indian Trail, NC
06.2024 - 08.2025
Inspired young athletes to set and achieve personal and team goals, contributing to their development and confidence.
Coached and mentored youth athletes in soccer, basketball, football, and lacrosse, enhancing their skills and understanding of each sport.
Fostered camaraderie and respect among players by promoting a positive and inclusive team environment.
Implemented safety protocols and ensured the well-being of all participants during practices and games.
Car Wash Attendant
Autobell Car Wash
Stallings, NC
07.2023 - 04.2024
Efficiently washed, dried, and polished vehicles to meet customer satisfaction standards.
Performed thorough cleaning and detailing of vehicles, ensuring a pristine appearance both inside and out.
Managed multiple tasks in fast-paced environment, ensuring thorough cleaning and customer satisfaction.
Collaborated with team members to prioritize tasks, achieving timely vehicle servicing.
Trained new team members on car washing and detailing techniques, enhancing team consistency and skill.
Participated in regular team meetings to discuss challenges, share best practices, and brainstorm ideas for improvement.
Education
Marine Biology - Wilmington, NC
UNC Wilmington
Wilmington, NC
01.2026
High school diploma - Indian Trail, NC
Porter Ridge High School
Indian Trail, NC
05.2024
Skills
Customer service
Responsible service of alcohol
Fast learner
Time management
Communication skills
Cashier
Problem management
Lifeguard
Sanitation
Outdoor work
Pet care
Sports coaching
Food handling
Detailing
Project leadership
Teamwork
Team collaboration
Inventory management
Leadership
Scuba diving
Certification
Responsible Service of Alcohol (RSA) Certification QLD, 04/02/2026
References
Angelo Joaquin, Coach, 704-649-5985
Dylan Armstrong, Manager at Charlotte Kennels, 704-254-2017
Patrick Conroy, Camp Director/Owner, 704-641-0360
Groups/Organizations
Pi Kappa Alpha, 04/01/25, Pi Kappa Alpha Fraternity at UNCW.
UNC-Wilmington Scuba Club, 08/01/24
Boy Scouts of America, 09/01/13, Lifelong member of the Boy Scouts of America (Scouts BSA) and obtained the highest rank of Eagle Scout in December of 2022.
PRHS Student Government, 08/01/22, 06/01/24, oversaw all student events at my high school beginning in my junior year. In my senior year, I became a member of the Cabinet, overseeing internal operations within the 40-person council and coordinating new events and ideas with our principal.