Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

CIN S I A N N U A M

Summary

Customer service specialist with strong focus on team collaboration and achieving results. Skilled in conflict resolution, communication, and client relations. Adaptable and reliable, excelling in fast-paced environments and meeting changing needs. Known for positive attitude, problem-solving abilities, and delivering high-quality service.

Overview

5
5
years of professional experience

Work History

Hospitality

Meat Empire
01.2021 - 01.2022
  • Delivered outstanding hospitality by anticipating guest needs and proactively offering assistance.
  • Participated in staff training sessions, acquiring essential skills for delivering top-notch hospitality services.
  • Received positive guest feedback for attentive service and genuine hospitality.

Bakery Assistant

Meat Empire
01.2017 - 01.2021
  • Creating a welcoming and positive atmosphere for exceptional customer experience at the bakery counter.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Weighing, pricing, and packaging purchased items, as well as processing payments
  • Lifted and moved items weighing over 10kgs using proper lifting techniques.
  • Managing the baking ingredients inventory and requesting the purchase of stock
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
  • Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.

Education

CERT 3 - INDIVIDUAL SUPPORT

Employease
01.2021

SECONDARY SCHOOL -

MELBA COLLAGE
Croydon, Vic
01.2020

Skills

  • Proficient organizational skills
  • Building rapport with customers
  • Exceptional communication skills
  • Adequate team working skills
  • Good time management
  • Consistent and open minded

Accomplishments

    Most of my skillset and accumulated work experience and accomplishments, has been through volunteering at Church and within my community. From customer service to achieving certain skills such as the ability build rapport with people with ease, as well as resolving conflict.

Languages

Burmese
Native or Bilingual

Timeline

Hospitality

Meat Empire
01.2021 - 01.2022

Bakery Assistant

Meat Empire
01.2017 - 01.2021

SECONDARY SCHOOL -

MELBA COLLAGE

CERT 3 - INDIVIDUAL SUPPORT

Employease

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