Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CINDY CHEN

Mount Waverley,VIC

Summary

Dedicated customer service professional with strong verbal and written communication skills. Ready to apply analytical and problem-solving skills to help teams resolve customer complaints and foster long-term customer relationships. Confidently adjusts to changing situations and works well under pressure.

Overview

17
17
years of professional experience

Work History

Store Manager

Cindy Chen
10.2017 - 07.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Accountant

Pengde Sun
04.2004 - 12.2016
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.

Education

Bachelor of Accounting - Accounting

Nantong University
Nantong
07.2004

Skills

  • Performance Review
  • Delegating Work
  • Location Marketing
  • Staff Supervision
  • Customer Service
  • Customer Relationships
  • problem solving sbility

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual

Timeline

Store Manager

Cindy Chen
10.2017 - 07.2021

Accountant

Pengde Sun
04.2004 - 12.2016

Bachelor of Accounting - Accounting

Nantong University

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CINDY CHEN